nillkin.com

3.3
3.3 Based on 96 reviews

NILLKIN is a global consumer electronics accessories brand established in 2009, dedicated to creating stylish, durable, and functional mobile accessories. With over 16 years of experience in product design and innovation, we focus on premium protection so...

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Average Rating

3.3

/
5

96 Reviews

5 Star
47%
4 Star
13%
3 Star
2%
2 Star
1%
1 Star
38%

All Reviews

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Review Time

Helmut Bach
Nillkin offered a case combo with keyboard for Galaxy S9+ for the german. It was not mentioned that

Nillkin offered a case combo with keyboard for Galaxy S9+ for the german. It was not mentioned that there is no german keyboard available. They did send me an american keyboard and advised to change the software setting. They did not understand that the german keyboard needs 3 more keys. Return to china is to expensive. They offered a discount, which was never paid.

1
Date of experience: Mar 01, 2026
C. Shen
The customer support is amazing

The customer support is amazing. Although there was a delay initially, once you've got them, they are very well trained and considerate. They always seek a mutually beneficial and practical solution. I would recommend this brand for their excellent customer support.

5
Date of experience: Feb 20, 2026
Shelley
Brilliant, brilliant case

I'd been looking for a decent phone case for my Fold 7 for six months - I've tried tonnes and they've all been various shades of rubbish. I bought the Nillkin and was bitterly disappointed when it didn't arrive in the 3-5 business days the website suggested. I read the reviews and realised the 3-5 days is despatch and delivery could takes ages. In total, it was ten days. And the wait was 10000 times worth it. It's the best phone case I've had. I don't love the look of the back but, it makes the silhouette of my phone smaller, its solid, a great fit and my phone's a joy to use. If I could give it 6*, I would.

5
Date of experience: Feb 13, 2026
Wa Na
Experience with Nillkin Company is…

Experience with Nillkin Company is great.Company doing very professional service and process. The product is really perfect.

5
Date of experience: Feb 13, 2026
Rafael Ruiz
Disappointed with product

As a whole the case is not worth the money. There is no hing which cheaper cases have. The front facing cover is made cheaply not much front facing protection. It stated when purchasing that the delivery would be 3 to 5 days. Took 3 weeks and the packaging was damaged on delivery. I can't support this product if it won't protect my 2400.00 dollar investment!

1
Date of experience: Jan 31, 2026
Mariam Alessa
Customer service issues

I have ordered but put wrog delivery address. When I contacted customer service to cancel since it was not shipped they told me to provide alternative address. I asked for confirmation that delivery address has been changed from their end but recieved no reply.

1
Date of experience: Jan 31, 2026
Denis
Exceptional customer aupport

Very friendly customer support who answered my request in no time, and I really mean no time!Now I haven't yet received the device, so I cannot say more about it!

5
Date of experience: Jan 31, 2026
Helmut Bach
Wrong keyboard send, no return accepted. Money lost

Nillkin offered a case combo with keyboard for Galaxy S9+ for the german. It was not mentioned that there is no german keyboard available. They did send me an american keyboard and advised to change the software setting. They did not understand that the german keyboard needs 3 more keys. Return to china is to expensive. They offered a discount, which was never paid.

1
Date of experience: Jan 29, 2026
Clyfton Hayes
Excellent customer service

Nillkin goes far out of their way to satisfy their customers. I had a problem with a phone case and they sent my a different style that I am very happy with. I plan to purchase more products from them.

5
Date of experience: Jan 20, 2026
Saitomo
Legit website but 0% customer support

Legit website but customer support is non existent so buy at your own risk.

1
Date of experience: Jan 16, 2026

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Business Details

  • NILLKIN is a global consumer electronics accessories brand established in 2009, dedicated to creating stylish, durable, and functional mobile accessories. With over 16 years of experience in product design and innovation, we focus on premium protection solutions for smartphones, tablets, and digital devices.

    Our product range includes phone cases, tablet keyboard cases, screen protectors, charging accessories, and magnetic protection solutions for leading brands such as Apple, Samsung, Xiaomi, and more.

    At NILLKIN, we combine minimalist design with practical functionality. Every product is carefully engineered using high-quality materials to ensure durability, comfort, and reliable protection.

    We serve customers worldwide through our official website and authorized global channels, offering fast shipping, secure payments, and professional customer support.

    Customer satisfaction and long-term trust are at the core of our brand. We continuously improve our products and services based on customer feedback to deliver a better experience every day.See more

  • email support@nillkin.com
  • language https://nillkin.com

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