ninelife.hk

3.9
3.9 Based on 87 reviews

...

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Average Rating

3.9

/
5

87 Reviews

5 Star
47%
4 Star
31%
3 Star
5%
2 Star
0%
1 Star
18%

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Landon
SCAM ALERT

Further to my previous posts re that this company NineLife, is fraudulent, they have since provided me with a number to call. EVERYBODY who wants the truth please try calling this number because it will NOT connect you to a NineLife customer service agent. Do NOT, I repeat, do not buy anything from this website. They are scammers and the authorities need to be alerted. Below is their recent email to me with a telephone number in Hong Kong for follow up of my order that has been undelivered for ONE YEAR. I know they are scammers, but just for a laugh, I called the number they provided, and as usual, it does not connect to their offices. Following is the email I received:Dear Customer,Below is the contact number you can connect with us.+85230016399Best regards,SwapnilWeCareNineLife

1
Date of experience: Dec 04, 2024
Demi Parker
My first experience with NineLife

Delivery took long time, and I called the customer service once 2 weeks after I placed the order, customer service replied that it took 3 weeks for the order and I keep on receiving email on delivery. Finally I got the order in good condition and realize that the order was shipped from other country, so that's more make sense why it took long for the delivery, I am satified on the service, thank you and I will order again from you.

4
Date of experience: Oct 30, 2024
Samantha Morgan
i think this is a fraud

i think this is a fraud, they have high priced products that turns out are not in stock. Order 456063820 has not been shipped in over 3 weeks and they are now igoring my emails

1
Date of experience: Oct 09, 2024
Quick response and efficient

Quick response and efficient

5
Date of experience: Sep 30, 2024
Vilma Ross
Don't buy from this site!

All I can think of is this is a fraudulent site. I ordered and paid for the products on Sept 4 and received a shipping notification a few days later. It's now September 20 and the product has not progressed passed the city of origin. The DHL site also looks like fake site. Worst yet, I'm getting a funny email asking for additional payment for shipping. Should have done more due diligent on the site before paying.

1
Date of experience: Sep 04, 2024
Charlton Walker
Easy to find products and easy to buy…

Easy to find products and easy to buy to get delivered to hk

5
Date of experience: Aug 26, 2024
Glynis Rogers
It doesn't even worth a star

It doesn't even worth a star. HUGE SCAM. Took long time of the status of update of the good. Then i cannot even check the tracking ID on DHL. Everytime the emails are in different email addresses that are not the official name. Plus, it scammed me on paying extra delivery fee on DHL and ended up it went to a random acct that costed me more than 2000 Euros. SCAM!

1
Date of experience: Aug 23, 2024
ElPandaConSwag58
Great products

Great products

5
Date of experience: Aug 17, 2024
Braden B.
Great coffee

Great coffee, easy delivery process!

5
Date of experience: Jul 13, 2024
Tiffany Parker
Good quality product

Good quality product. Took some time to arrive but pleased with the purchase.

4
Date of experience: Jul 12, 2024

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