Review Time
a scammer that steals domainsafter submitting a mountain of paperwork to proof our business is legitimate, hes asking for selfies. What a pathetic POS. Which hosting provider does this?Whatever you do, never ever use njalla. I can only assume hes paid for the positive reviews.We lost years of SEO, thousands of dollars worth of work gone down the drain. NEVER USE THIS COMPANY.
They simply steal your domain whenever they feel like it, and when you ask for evidence of complaint or anything they wave you away, very rude customer service very bad register, I am going to take a lawyer to fight them, very bad peoples
horrible experience. Had a domain registered with them (njalla is not a domain registrar, just a reseller). they suspended my domain without notifying me. After you log in you cant click the "manage"-button. I contacted the support and got no answer back. they just took my domain. When you search for other reviews you will find out very fast that the support staff often act extremely rude and they just dont respect their customers. plus they are expensive. Avoid at all costs
The way Njal.la provides it's privacy domain service is by taking ownership of the domain you are purchasing through them. You are then only a "beneficial owner" of the domain (not the legal owner). This is not immediately clear when browsing their site.I have talked to several people who have had their domains and funds taken from them by Njal.la simply for not being a "supporter of the current thing."I have also had my own funds stolen from me as they have refused to provide me a refund even though I have not purchased any service, only made a deposit into my account.They claim they can't refund crypto transactions due to money laundering laws. However they could not provide me a reference to any such law. Every legitimate business I have done crypto transactions with have been fully capable of refunding crypto transactions. It's actually much easier than conventional currency. After requesting the legal documents the administrators of the site disabled my account. I am locked out of my funds.Long story short, they will steal your money.
This hosting provider completly refuses to delete a doxxing and hatespeech website and calls you a nazi if you try to reach the support they are verry shady, they are hosting much criminal projects and declare them as free speech, forbidden pornigraphy, drug stores and doxxing websites
Very friendly and fast support (and funny).Recently lost access to my email address, after providing some proof I do own the website they updated the account for me. So far nothing but a positive experience for me. The reviews below about their domain being removed seemingly random appears to only happen to specific content. Just don't host porn or the obvious illegal website and you're good.
Bought my domain and I can't use! I planned on using cloudflare for my domain, but for some reason I'm not able to change the nameservers, my domain is being held hostage by them, either I have to wait for a year or just get another tld, I don't recommend this company
I usually don't write reviews but since there are so many bad reviews I thought I should. I have 2 domains with them for a year or so and have never had an issue. Everything has been easy and straight forward. As far as the domain stealing, my guess is that some terms must have been violated. Sounds like they could better communicate with their customers, but my experience has been great so far.
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