Review Time
There was no update when I ordered, and the delivery was sooo late. I then received the order and of course, like the service, it was terrible terrible quality. I’ve since followed website instructions and requested a return, but I’ve had no response or communication from anyone. Not on email or social media. I’m resolving this with my bank because I want my money back, I don’t want to keep this piece of garbage but clearly they don’t want it back it’s so poor ! The running of this company is so shocking it shouldn’t exist. Horrendous.
Only if you could rate 0. STAY away from this one! I ordered their Luna bag, and I received it after waiting for a decade. It’s NOT PU leather nor whatever they listed on their product descriptions, but some cheap plastic materials. Get the one from SHEIN; It’s a LOT cheaper with better quality than this piece of garbage. Noircherry, DO BETTER and stop scamming people!!
Scam. They take your money and never send the product. They also ignore all customer service emails/messages. I’ve been waiting three weeks with total silence from them. I even tried reaching out on instagram, and they promptly deleted my comment and ignored my DM. I have reported to instagram and my cc company.
Ordered from them online, and got zero response after my order confirmation from almost 2 weeks ago. I emailed them asking when the order would ship a few days ago and also reached out through their website and on social media. Literally zero response at all. Do they even exist? Might just be a scam I don't know. If I don't hear in another 2 weeks I hope Shop.com might help. I want a refund!
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