Review Time
This was my initial experience with the service. I ordered two of the sushi delivery kits. While I understand that their fresh and frozen sushi fish has received great reviews, these ready-made, frozen sushi trays fell short. The concept is interesting, and the packaging was impressive. It was somewhat enjoyable to see the pouch steam as it thawed the Nigiri pieces. Unfortunately, that was the highlight of the meal. The sushi itself had an unpleasantly strong fishy taste and consisted of very thin, inadequate portions. Overall, it's a creative idea that just didn't work out. Moving forward, I plan to order their actual sushi fish and prepare it myself.
What an awesome company! I Recently ordered some frozen seafood which was shipped overnight via UPS and was set to arrive Friday. Due to UPS delays the package did not arrive until Monday evening thawed out but still cold. I received a phone call before my package even arrived stating that they had noticed my package had been delayed and they were prepared to send out a new package if mine arrived in poor condition. I called them back Monday evening and let them know the condition of my seafood and a new shipment arrived Tuesday evening completely frozen! Very impressed with the customer service I received. Thank you Nordic catch.
Some of the items that I bought were for the first time. We needed and received wonderful guidance, I would have bought four times as much fresh wasabi had they just accepted my order. They checked and suggested the correct amount. I bought the stainless steel grater. It was great! No pun intended.The salmon belly, was great, as always. Really sashimi quality. The scallops were a huge hit.I love the quality and service provided by Julian and Luis. Thank you!!!! George
We have ordered from NC 16 times & counting. This is the best salmon we have EVER had. We would rather cook their salmon than go to an award-winning restaurant. All the fish, the dog treats, the salt, the vegan - all of it. THE BEST. If we ever have a problem- which is rare- they make sure we are taken care of. Speaking of rare - a company with this kind of concern for their customers' well-being. Thank you NORDIC CATCH. We will be customers for a long, long time.
My order came couple days late by ups I dint take a chance to cook and eat the meat .. but I order same meat before is the best meat I ever had they are the best and also they send me the same meat I order before for free I will recommend 100 pursuant thank you for best and fresh products and be best customer service *****
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