norfolkglazingsolutions.co.uk

4
4 Based on 6 reviews

...

Unclaimed Profile
Business profile not claimed
This business hasn’t yet claimed their profile on our platform and may be unaware it's listed. As a result, their rating might not fully reflect their customer service or responsiveness.

Average Rating

4

/
5

6 Reviews

5 Star
71%
4 Star
0%
3 Star
0%
2 Star
29%
1 Star
0%

All Reviews

Filter Reviews

Review Time

Tiffany Lambert
Clicked on a link for more info, within 30 seconds someone phoned to ask what we were after and made

Clicked on a link for more info, within 30 seconds someone phoned to ask what we were after and made an appointment. Basil shows up on time, asked what we were looking to do and advised us what would work best. He also checked all the windows during measurements and showed us what was failing and what to look out for/do if we decided not to take on the project yet. And then he went the extra mile and ran through a few different options of quotes and deposits to make sure we felt it was achievable without becoming uncomfortable and we were asked throughout the appointment that we knew what we were purchasing and why. We didn’t feel pressured once and the range of products and knowledge Basil delivered was more than enough. We could tell this was a family-run, local, supporting business and we’re excited to see the difference this project will make.

5
Date of experience: Feb 18, 2026
Charlton Bell
Let down by this service.

I was truly let down by this service. The sales representative was impressive, the contracted fitters were excellent, and the products were of high quality. However, our experience with the company was disappointing. Communication was lacking, and customer service was unhelpful. We felt misled throughout the process. Additionally, the company was not authorized to finalize the work until this month, which is 7 months after our initial installation. Unfortunately, we cannot endorse this service.

2
Date of experience: Dec 18, 2025
Jonas B.
A company that needs significant improvements

I am genuinely disappointed with this company. The sales representative was great, and the contracted fitters did a good job. The products were also impressive. However, dealing with the company itself was a frustrating experience. Communication was very poor, and the customer service was rude. We felt misled throughout the process. Furthermore, the company was not registered to certify the work until this month, which is 7 months after our initial installation. Unfortunately, we cannot recommend this company.

2
Date of experience: Dec 18, 2025
Wilbur Turner
Facias and Gutters Done Right!

Excellent communication and an outstanding installation team! The fitter, Matt, did a fantastic job on our facias and gutters, consistently checking in, keeping the area tidy, and being polite and engaging. It's reassuring when a local builder observes the work and comments on its quality! The sales representative was also knowledgeable and decent. I would recommend this service, and if they had been available a few weeks earlier, they could have handled our windows as well.

5
Date of experience: Oct 09, 2025
Samuel Price
Excellent work completed!

Two areas of artificial grass were laid down. The team was efficient throughout the process, and the final result is very impressive.

5
Date of experience: Jun 06, 2025
Mikey
New window installation

The fitter arrived on time, installed the two new windows, and left my property clean and tidy.

5
Date of experience: May 27, 2025
Lilla Walker
Fantastic experience from start to finish.

The company replaced my outdated conservatory with a stunning new one featuring a tiled warm roof, including interior plastering. This has completely transformed our home. The team was punctual, professional, and cleaned up after themselves. I am very happy to recommend their services and will be using them again.

5
Date of experience: Mar 31, 2025

We use cookies to personalize your experience. By continuing to visit this website you agree to our use of cookies

More