norrloom.com

1.3
1.3 Based on 40 reviews

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Average Rating

1.3

/
5

40 Reviews

5 Star
2%
4 Star
5%
3 Star
0%
2 Star
2%
1 Star
91%

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garridojonathan
Do not purchase from this fraudulent company

The 'jumper' I received is exactly what I expected after reading reviews post-purchase; it is not knitted but rather a print on polyester mimicking the jumper pattern shown in their pictures. It's unbelievable how little warmth it provides, akin to wearing a polyester shirt. They charged $61.51 or £49.00 instead of the advertised price of £35 for a fake 'knitted wool jumper.' These people are scammers from China, and I recommend avoiding them at all costs.

1
Date of experience: Dec 09, 2025
Carry Hughes
Complete scam

This is a scam. The products are neither wool nor knitted; they are cheap printed nylon being sold as wool, not from Iceland but sourced from China. Reported as deceptive; do not buy.

1
Date of experience: Dec 08, 2025
Oscar
Zero stars for fake products

Zero stars. The items are completely fake. They market themselves as a legitimate Icelandic handmade sweater company, but they are actually a machine-made, 100% polyester company from China. Don't be fooled. I confused them with another company that sells T-shirts. My apologies to the other company for the mix-up.

1
Date of experience: Dec 08, 2025
Ralphie L.
Disastrous experience

I ordered an Icelandic hand-knit cardigan and a cashmere sweater. They arrived yesterday, and both are synthetic. The label on the 'cashmere' states '100% Acrylic,' while the other has no label. I've emailed the company but have yet to receive a response. There seems to be no way to return the items, as the packaging is in Chinese.

1
Date of experience: Dec 07, 2025
Cliff Adams
Regret not checking reviews first

I wish I had checked reviews before ordering. I saw items advertised as 'Icelandic' in a trusted publication and placed my order. The goods were delayed, but when they eventually arrived, they were not wool, not handmade, and not from Iceland. The sizing is completely inaccurate.

1
Date of experience: Dec 07, 2025
Shootdown
This is a scam

1
Date of experience: Dec 06, 2025
Stephen Paul Enright
SCAM

Just checked shipping details and guess what being shipped from CHINA!!! Not kosher at all. Hand knitted I think not I'm going to attempt to get my money back?!!

1
Date of experience: Dec 06, 2025
Repton
DO NOT ORDER FROM NORRLOOM

DO NOT ORDER FROM NORRLOOM. My husband placed an order for a Wool Cardigan - GBP48.93 / USD 61.68. Over 2 weeks later he received a 100% Polyester, printed attrocity of a sweat top (for want of a better description). Paid for by PayPal, we reported the scam. However, we are now having to go through a complaint procedure with the Supplier before being reviewed by PayPal. The Supplier did respond - with a pre-formatted excuse, blaming the advertising, packaging and transport!! An ungracious 15% refund was offerred, apparently to demonstrate their legitimacy?? This is a blatant SCAM.

1
Date of experience: Dec 06, 2025
Mrs Heather Giles
This company scams you

This company scams you. They advertise their jumpers as being made of Icelandic Wool when in fact they are made of Polyester. They are also made in China. Do not buy from these scammers.

1
Date of experience: Dec 06, 2025
Stephanie
False Description of jumpers

Described as Icelandic wool. Arrived today. Very poor quality. 100% polyester. Machine made. Shockingly awful. Have requested refund

1
Date of experience: Dec 04, 2025

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