nu-heat.co.uk

4.7
4.7 Based on 81 reviews

...

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Average Rating

4.7

/
5

81 Reviews

5 Star
83%
4 Star
10%
3 Star
4%
2 Star
0%
1 Star
4%

All Reviews

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Review Time

Louise Helcoop
Malcolm Rose Courier delivered for Nu-Heat and was absolutely brilliant. Friendly, punctual, and ver

Malcolm Rose Courier delivered for Nu-Heat and was absolutely brilliant. Friendly, punctual, and very professional throughout. He kept me informed, arrived when he said he would, and made the whole delivery stress-free. A great example of how good a self-employed courier can be — highly recommended.

5
Date of experience: Feb 04, 2026
Louise Helcoop
Malcolm Rose Courier delivered for…

Malcolm Rose Courier delivered for Nu-Heat and was absolutely brilliant. Friendly, punctual, and very professional throughout. He kept me informed, arrived when he said he would, and made the whole delivery stress-free. A great example of how good a self-employed courier can be — highly recommended.

5
Date of experience: Feb 03, 2026
j sells
Looking for a part was not easy on a…

Looking for a part was not easy on a old system ,2013 but, after e_ mailing and phone call, I was able to locate valve insert for blending valve. No I have t got that thundering sound through pipework just like a constant mains water hammer where tge jumper is loose in body. Very informative team at nu-heat , and providing you can give right information they can certainly help with your queries.

5
Date of experience: Jan 28, 2026
Alec Jackson
Customer support is good although slow…

Customer support is good although slow but appreciate I'm not the only one needing help.

4
Date of experience: Jan 26, 2026
Sarah
Excellent underfloor heating system

We installed our NuHeat system in our house in France nearly 20 years ago and it has been fantastic. We have never had any problems with it. During installation the handbooks and technical telephone help were first class.

5
Date of experience: Jan 26, 2026
Alistair Mcvie
Polite and deliver on time 👍

5
Date of experience: Jan 23, 2026
john
great company

speedy answering of my phone call, very helpful technical advice, quick delivery

5
Date of experience: Jan 20, 2026
Amanda M
I ordered some parts

I ordered some parts - needed help by phone which was happily given and the order came quickly and not my heating is working properly again! Thank you

5
Date of experience: Jan 16, 2026
customer
Part arrived on time in ok condition

Part arrived on time in ok condition. However, the parcel had no tracking and dpd gave to a neighbour even though we were in the house that day.

4
Date of experience: Jan 10, 2026
Excellent service, staff and product

I've had great service from nu heat from the 1st contact and every step in between.Staff consistently extremely helpful and patient with us whilst we tried to figure out the best layout for our system.Quality of the kit is excellent and we're looking forward to having it installed and up and running very soon. We've installed underfloor heating before and would happily recommend nu heat to anyone.

5
Date of experience: Jan 08, 2026

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