packmule.com

4.9
4.9 Based on 421 reviews

We know that our customers depend on us to provide equipment and support that is vital to the success of their mission critical operations. For this reason, we are dedicated to serving them with the very best products and service. We measure our success...

Unclaimed Profile
Business profile not claimed
This business hasn’t yet claimed their profile on our platform and may be unaware it's listed. As a result, their rating might not fully reflect their customer service or responsiveness.

Average Rating

4.9

/
5

421 Reviews

5 Star
95%
4 Star
3%
3 Star
0%
2 Star
0%
1 Star
1%

All Reviews

Filter Reviews

Review Time

catherine mcmillion
Pack Mule and Wesley International are Top Notch!

Pack Mule products are top-notch—reliable, durable, and built to last. The performance and efficiency of their electric vehicles have made a significant difference in our operations. Customer service is also outstanding, ensuring a smooth experience from purchase to support. Highly recommend!

5
Date of experience: Jan 31, 2025
Alejandro
This company in itself is a joke

This company in itself is a joke. The upper management is incompetent. They couldn't care less about their customers or employees. They will make tons of promises and pay you just enough to where you become dependent on them so you cannot leave. Don't anticipate help and expect to have new bosses hired above you that you have to train. Also, be prepared for the one family that controls all the management positions to run you out if you question them in the slightest. Avoid at all costs.

1
Date of experience: Oct 07, 2022
Randy Fenske
slow and very expensive and won't work…

slow and very expensive and won't work with you on details

1
Date of experience: Apr 07, 2022
Shannon Chappelle
Clicked on a picture ended in the twilight zone!

Clicked on a picture on Bing of an animal crate on wheels (that's what i was interested in) and somehow got here. If this is the right place? I want more info on that; not this bait and switch you have going on. Way to lose a sale!

1
Date of experience: Jan 11, 2022
No response

Filled out the request form twice, can't get a human to answer the phone and left messages. Simple question looking for a dealer in Massachusetts. Would like pricing on new Pack Mule and carts. Shouldn't be this hard.

1
Date of experience: Nov 08, 2021
Great Service

Lauren was exceptional she got me connected to the right people to handle my issue with my wiring harness

5
Date of experience: Mar 08, 2021
Dan Matrau
Pack mule is great on getting the right…

Pack mule is great on getting the right info and the right parts as best as they can.

5
Date of experience: Oct 29, 2020
Cheri Williams
NO PROBLEMS AT ALL.

5
Date of experience: Oct 28, 2020
Manny
Very Good Service

I needed the battery cables for a Pack Mule. I dealt with Linda Banks, and she was very helpful, sending me the breakdown of the equipment so my technician and I could figure out all the parts we needed.

5
Date of experience: Oct 22, 2020
Dolores Luna
Very helpful and easy to work with

5
Date of experience: Oct 21, 2020

Is this your business?

Claim your business profile now and gain access to all features and respond to customer reviews.

Business Details

  • We know that our customers depend on us to provide equipment and support that is vital to the success of their mission critical operations. For this reason, we are dedicated to serving them with the very best products and service. We measure our success by the feedback our customers provide rather than by our profits. Although our customers tell us we already provide the best products, warranty, and service, we are constantly trying to do better. But don’t take it from us, please read what our customers say.See more

  • email info@wesleyintl.com
  • language http://www.packmule.com/

We use cookies to personalize your experience. By continuing to visit this website you agree to our use of cookies

More