oaktreemobility.co.uk

4.6
4.6 Based on 257 reviews

Here at Oak Tree Mobility, we believe that everyone deserves the freedom to live life to the fullest - comfortably, confidently, and independently. That belief is at the heart of everything we do. Our expertly crafted range of handmade rise and recline c...

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Average Rating

4.6

/
5

257 Reviews

5 Star
80%
4 Star
10%
3 Star
2%
2 Star
2%
1 Star
5%

All Reviews

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Review Time

Mary Truman
Excellent service from the gentleman that came I’ve already had dealings with them before I bought a

Excellent service from the gentleman that came I’ve already had dealings with them before I bought a bed which I’ve been very pleased with and that’s why I decided to buy a chair from them really good service from phone call to measuring to ordering looking forward to my chair arriving the qualitative my bed was excellent and I don’t see any reason why my chair shouldn’t be any different

5
Date of experience: Feb 24, 2026
Terence Robert Bourne
We had a visit from Mr Lee Wainwright representing Oak Tree Mobility considering a possible purchas

We had a visit from Mr Lee Wainwright representing Oak Tree Mobility considering a possible purchase we were visited 23-2-26 the consultation explained all aspects of their furniture in precise detail that was easy for us to understand he was very polite patient and professional resulting in a purchase that we are looking forward to receiving we are very pleased with the service provided by Oak Tree Mobility

5
Date of experience: Feb 24, 2026
Judy Mccririck
Had a very productive conversation yesterday with a lady from Oaktree Mobility about a surprise birt

Had a very productive conversation yesterday with a lady from Oaktree Mobility about a surprise birthday present for my husband.
Today I received a visit to my house by a very knowledgeable young man who completed the paperwork and processed my order. All seamless and easy. Thank you

5
Date of experience: Feb 17, 2026
Hank Barnes
Initial enthusiasm but mixed experience overall

Upon first reaching out for a brochure, the service was eager to arrange a visit from a representative. However, when the requested catalog failed to arrive, a follow-up request led to the suggestion of sending a rep who would bring one along. The representative was knowledgeable and helped us assess which chair would suit us best, but there was an immediate push for payment without offering a chance to try the chair as indicated in the catalog. We are currently in the 'with production' phase, so further comments will have to wait.

3
Date of experience: Jan 23, 2026
Lindor
Swift Resolution to an Initial Disappointment

Initially, I was quite let down when my bath lift stopped functioning. However, a representative quickly arranged for a replacement within a few days and installed it. He made sure everything was working properly and that I understood how to use and maintain the battery. The service did an excellent job addressing the issue promptly.

5
Date of experience: Jan 15, 2026
Outstanding Experience from Beginning to End

5
Date of experience: Jan 15, 2026
Faith
Glad to Meet a Representative

We were happy to meet a representative from your company. We hope this is the standard experience. Kathleen & Len Clay

5
Date of experience: Jan 14, 2026
Frida
Top-Notch Customer Support

I reached out to the service to inquire about mobility chairs for my elderly parents. The interaction with customer support was very positive, and they arranged for a sales advisor to visit us the next day. The advisor was extremely knowledgeable, and after a 90-minute meeting, my parents decided to purchase two chairs in a style and color they liked.

5
Date of experience: Jan 13, 2026
LH72
Impeccable Service Experience

I can't find any fault in my experience with the service. I tested a mattress brought to my home. Exceptional service.

5
Date of experience: Jan 13, 2026
RP83
Issue Resolved Very Promptly

I was quite disappointed when my bath lift malfunctioned. However, a representative quickly arranged for a replacement and installed it within a few days. He ensured everything was functioning correctly and taught me how to use and maintain the battery. The service did a great job resolving the issue swiftly.

5
Date of experience: Jan 12, 2026

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Business Details

  • Here at Oak Tree Mobility, we believe that everyone deserves the freedom to live life to the fullest - comfortably, confidently, and independently. That belief is at the heart of everything we do.

    Our expertly crafted range of handmade rise and recline chairs, adjustable beds, and bath lifts are designed to bring comfort, safety, and ease into your everyday life. Each piece is made with care, combining quality craftsmanship with thoughtful design to meet your individual needs.

    From the first conversation to the final fitting, our friendly, knowledgeable team is dedicated to helping you find the perfect solution for your home and lifestyle. Thousands of people across the UK have already discovered how Oak Tree Mobility can help them enjoy the independence and peace of mind they deserve, and we’re proud to be part of their journey.See more

  • email customer.service@oaktreemobility.co.uk
  • call 03300524629
  • language https://www.oaktreemobility.co.uk

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