Review Time
I had the Eargo 5 for about 2 years and was satisfied with them. I recently upgraded to the Eargo 8 and "WOW" what a difference. They have gone above expectations with this one. As usual, customer service goes above and beyond to help.
I absolutely love these hearing aids. This is my second pair, and after trying many different brands over the years, I returned to this one. I believe they are the best, and I appreciate how easy it is to put them in each morning and forget they're there. I'm not a fan of the behind-the-ear models. The customer service from the company is outstanding as well!
I cannot say how extremely pleased I am with my new Eargo 8's. It's like I am finally "normal" again! I am only in my 40's and have known for at least 7 or 8 years that I have 50% hearing loss at low volumes. I suspect I have had hearing loss for longer than that though. For far too long I just accepted I had hearing loss and couldn't participate in certain conversations. There were so many times when I would just give up and nod my head instead of asking people to constantly repeat themselves. I just felt I was too young to have to wear hearing aids and there was some societal stigma as well. These hearing aids have completely changed all that. They are comfortable and discrete and easy to use. There are times I completely forget I am wearing them-that's how comfortable they are. I also like that I do not hear my own voice in my head (whatever the term for that is) when I speak. That was a major downfall of the other brand I had tried. The 45 day trial offer combined with the option of financing is what eventually sold me on the product in the first place. There literally was no reason not to try them. The customer service is fantastic and the app is easy to use. The videos within the app are helpful as well and the charger now has a whole month worth of charging capacity. I wish I had known about this brand a long time ago!
Having had Eargo 7's, it was a no brainer to upgrade to Eargo 8. Not only is it a great product, the customer service was excellent during the period I had my Eargo 7's. While the 7's were great, the 8's are even better, Both the fit and sound quality are excellent. And the charging life for both the devices and charger has significantly improved.
In less than a year both hearing aids would only work for 6 to 8 hours. Not the 16 hours they claim. Both RH and LH were replaced and still did it again within the year. And the string to pull it out of your ear broke off within the year of getting the second pair. And while it amplified the sound, it was still difficult to here in a restaurant or area with lot of people. for the cost I cannot recommend this product.
Upgraded to Eargo 8 and delighted I did. The quality of the amplification even at minimum is fantastic. Also, the interaction with the App and multiple options is remarkable. And of course, I still love being able to insert the devices into my ears and never have to worry about them getting caught on my reading glasses. Serves my vanity too. 👍
I received my Eargo 8 hearing devices 30 days ago and have been extremely impressed with the advances since the Eargo 7 model. I started using the Eargo NEO in 2019 and upgraded to the Eargo 7 in 2023. With each generation, there have been noticeable improvements in battery technology, durability, and software. The Eargo 8 is a step-wise improvement in all three areas. This charging case is a huge improvement. The case has a hinged, attached lid, and the hearing devices now securely “click” into place. That provides assurance that the devices are properly seated for charging. The case also holds a charge for a much great length of time. I have gone for up to three days and it still indicates a full charge. Older versions had to be plugged in every night. Battery life of the hearing devices is also excellent. I can wear my Eargo 8’s 12 hours or so and the battery life holds-up.The hearing devices seem more rugged and durable. I like the new trumpet design and that is a better fit for me. The amplifier caps are more durable than those on the Eargo 7. The Eargo App has steadily improved over the years. I use the four different settings regularly and occasionally adjust for noise reduction and volume control. I also attended the Eargo training online seminar and that was useful. The presenter was professionally qualified, spoke clearly and maintained a good pace. I learned 2-3 new best practices. For me, the tone and clarity are the biggest improvements. I do not know how much of this is due to improved electronics or the customizable software. I like the sound match feature in the Eargo App. It mimics audiometric testing and that could be one of the reasons I am getting exceptional performance. Whatever it is, it works. I went to a Lyle Lovett concert at the Atlanta Symphony Hall two days ago and the audio was simply incredible.
I’m about halfway through a 45-day trial of Eargo 8 hearing aids and have decided to keep them! Why? Many reasons. For one, customer service is extraordinary; whether you email or call them, they are responsive and professional. Secondly, the documentation and instructional videos are outstanding. I’m a retired technical writer and rarely do I see such clear documentation on what would otherwise be a complex, difficult subject to explain. Finally, the hearing aids themselves are comparable in sound and quality to a $6,000 behind-the-ear set I *almost* purchased from a local hearing aid center. I’m so glad I decided to try Eargo instead!Regarding the sound, I did Sound Match on the Eargo app several times, settled on the one that seemed the best, subsequently kicked up the volume, treble, and bass a bit, and am absolutely loving what I hear. The other evening I stood outside simply marveling at the sounds of crickets and cicadas; I’d not heard anything like that beautiful chorus in a long time.As for fit, I have one ear tip (aka “tulip”) in size Medium in my left ear and one ear tip in size Small in my right, because apparently my ear canals are not identical, which is ok. I realized I had to use two different tulip sizes when I noticed one was working its way out of my ear whenever I ate. As for comfort, I by far prefer these to the over-the-ear style of hearing aid I tested previously, which constantly interfered with the frame of my glasses and even slipped and moved when I was active. A hearing aid in the ear canal does take some adjustment, but I was fine with them after just two days!Now for a few comments, not deal breakers by any means but something I feel compelled to pass on because I had some difficulty in these two areas…1. How do I transfer changes I made on the Eargo phone app to the hearing aids? If you use a gear icon in the phone app to tailor a program’s volume, treble, or bass and want to save the settings:• Be near the charger with your phone and turn on the phone’s Bluetooth (if not already on) to connect to the charger.• When connected to the charger, select Program Sync in the app.• When prompted to do so, place both hearing aids into the charger and wait for the sync to complete.Voila! Once the sync is complete, you have successfully transferred the settings in the Eargo app to your Eargo hearing aids. I love that the changes “stick” and don’t revert to some unwanted default setting later.2. At what level is my volume (or treble, or bass) setting? At present, there is no way to visually SEE a volume, treble, or bass setting on the phone app. Instead, you must press the + button to go up (the word “max” is audible at the top) and the – button to go down (the word “min” is audible at the bottom).This drives me a bit crazy, so I’ve learned to count “min” as level 1, then 2, 3, 4, and “max” as level 5. You can practice this by going up and down the scale, counting “1 (min), 2, 3, 4, 5 (max)” and “5 (max), 4, 3, 2, 1 (min)” until you get the hang of it.Overall, I highly recommend Eargo 8 if you’re reasonably tech savvy, like to experiment a bit, and want to better hear people, music, phone conversations, and tv without straining. As a nature lover, I especially enjoy hearing bird calls, the wind blowing through the Autumn leaves, dogs barking in the distance…and my cat’s purrs. It’s a beautiful world. Enjoy!
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Eargo is an American hearing aid company based in San Jose, California with dedicated licensed hearing professionals and online guides to provide all the support you need on your hearing journey. Hear life to fullest with Eargo's medical-grade, virtually invisible, completely rechargeable hearing aids.
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