moshibears.co

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1 Based on 8 reviews

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8 Reviews

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Yvonne R.
Poor Communication and False Claims

I received confirmation my order would ship on December 11, 2026, but I never received tracking details. I reached out multiple times between December 12 and December 30, but got no replies. On December 30, I received an email stating there was a stock shortage, while the company still promoted the product online. I know how drop shipping works, but ignoring customer inquiries is unacceptable. Furthermore, claiming "fast shipping" and "get it before the holidays" on your website is misleading when it's evident that delivery isn’t feasible.

1
Date of experience: Dec 31, 2025
Derrick Butler
Complete Fraud

I received confirmation that my order would ship on December 11, 2026, but I never got any tracking information. I reached out several times between December 12 and December 30 without any response. On December 30, I was informed that there was a stock shortage, while the company continued to promote the product on social media. I understand how the drop shipping industry works, but ignoring customer inquiries is completely unacceptable. Moreover, advertising "fast shipping" and "get it before the holidays" when it’s clear that it cannot be fulfilled is misleading.

1
Date of experience: Dec 11, 2025
Kenneth Butler
Definitely a Scam, Avoid This Site

This site is definitely a scam. They provide poor customer service and do nothing to resolve issues. No matter how often I requested a refund, they simply ignored my requests.

1
Date of experience: Mar 22, 2025
CiteK
Steer Clear!

I ordered two items for Valentine’s Day on February 6. As of February 12, they still haven't shipped, despite paying for express shipping. The contact number on their website is non-functional. To make things worse, they didn’t clarify the shipping timeline, even when I specifically asked in an email. A terrible experience overall.

1
Date of experience: Feb 06, 2025
Karli Turner
Damaged Packaging and Missing Items

My order arrived with damaged packaging and missing items. The seller was unresponsive when I tried to contact them about the missing products.

1
Date of experience: Mar 07, 2024
BlackBrine0571
I Was Defrauded by This Company

I was defrauded by this company; please avoid them to save yourself from wasting your money like I did.

1
Date of experience: Jan 26, 2024
Tim L.
Moshi Bears - Avoid This Site

This is a total scam. I ordered two items on a Sunday and immediately sent a cancellation email as per their website guidelines after seeing negative reviews and finding the same product for half the price elsewhere. I followed up with several emails daily, but received no response. The contact number listed on their site is non-functional. After a month, I received the items and emailed them to return for a refund, but again received no reply. Weeks later, they finally responded from a different email asking for information. I provided all necessary details, but after two weeks of silence, I am left with an $80 loss.

1
Date of experience: Jan 06, 2024
Whitney Lewis
UTTERLY DISAPPOINTING!

I placed an order in early December, and it arrived damaged. After six weeks of emailing the company, I was initially told I would receive a replacement for my order (three items). The replacement never arrived, and Christmas passed without my kids receiving their items. Despite numerous emails and providing the same information repeatedly, I was promised a refund that never came. I have been misled multiple times! I am out $125, have no product for my kids, and no refund! I contacted them via social media and am still waiting. DO NOT WASTE YOUR MONEY!

1
Date of experience: Dec 11, 2023

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