Review Time
I ordered an octagon puffer, because I loved the design, but i never got it. They claim to deliver within 2 weeks. I waited for a Month before I contacted the support. I had their site with the support chat opened for a couple of hours and no one replied. The day after I recieved an Email, that they are sorry and that they assure my order is on it's way. I fortunately paid with PayPal, so I opened an issue and added all the screenshots. PayPal refunded me the money and charged it back from Octagon. After that I recieved an Email by a shady Email adress (Something like backend@*random_number*brevosend.com) asking me why I opened a chargeback. I tried to answer, but it wasn't possible to send an Email to that adress. So that was my experience with this site. Pity beacuase the jacket looks so nice..
I ordered an octagon puffer, because I loved the design, but i never got it. They claim to deliver within 2 weeks. I waited for a Month before I contacted the support. I had their site with the support chat opened for a couple of hours and no one replied. The day after I recieved an Email, that they are sorry and that they assure my order is on it's way. I fortunately paid with PayPal, so I opened an issue and added all the screenshots. PayPal refunded me the money and charged it back from Octagon. After that I recieved an Email by a shady Email adress (Something like backend@*random_number*brevosend.com) asking me why I opened a chargeback. I tried to answer, but it wasn't possible to send an Email to that adress. So that was my experience with this site. Pity beacuase the jacket looks so nice..
I ordered my package a moth ago and it still didn't come till this day. There is no shipping information. There is barely any communication with the company, they are just thanking my for my patience and doing nothing. They don't want to issue a refund. Even though they don't even know where the package is and when will it come. Save your money and don't order.
I ordered my package a moth ago and it still didn't come till this day. There is no shipping information. There is barely any communication with the company, they are just thanking my for my patience and doing nothing. They don't want to issue a refund. Even though they don't even know where the package is and when will it come. Save your money and don't order.
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