Name: rushordertees.com
Telephone: 8006201233
Rating: 4.7

Priscilla Guest

Ordered ONE shirt nearly two weeks in advance for an important event and paid additional expedited p

Ordered ONE shirt nearly two weeks in advance for an important event and paid additional expedited production + UPS Next Day Air Saver shipping to guarantee delivery by February 26.

As of the evening of February 25, RushOrderTees’ own tracker still showed the item “In Production.” The only update on February 26 was that a UPS label was created at 7:47 a.m. — UPS has confirmed they have not yet received the package.

Customer service told me it was “shipped on February 17,” which directly contradicts both:
• UPS tracking (no origin scan exists)
• RushOrderTees’ own production tracker showing it was still in production on February 25

If it was truly handed to UPS on the 17th, there would be a pickup scan and delivery would have occurred on the 18th or 19th. That has not happened.

At this point, I simply need transparency and a concrete solution. This shirt is for an event the evening of February 27, and I paid a premium specifically to avoid this situation.

I am hoping RushOrderTees will urgently escalate this and either:
• Provide proof of carrier handoff
• Arrange guaranteed morning delivery on February 27
• Or make this right in a meaningful way

I would strongly encourage anyone ordering for time-sensitive events to verify shipment scans directly with UPS rather than relying solely on the internal production tracker.

Disappointed, but still hoping the company will step in and resolve this before my event.

Date of experience: Feb 26, 2026

Joy YuPing Lien Guest

3 months ago

Excellent quality and customer service

Excellent quality and customer service! They can help solve the problem on time. And also, the quality of shirts is so good. 👍👌

Date of experience: Nov 05, 2025

Jordan Peters Guest

4 months ago

RushOrderTees does care

I ordered from RushOrderTees for a special marketing event. My order did not arrive in time due to issues with the shipper. I was very upset and frustrated, but I received an email and a phone call from RushOrderTees apologizing for the issues with my shipment. Although they could not bring back the marketing event, I was impressed that one customer meant something to them. I would order from RushOrderTees again.

Date of experience: Nov 02, 2025

Selina D (TruckStopTrixy Web Design) Guest

4 months ago

Excellent customer care

They had a hiccup during the hurricane which was understandable and dealt with my shipping issue quickly and fairly thank you 🌸

Date of experience: Nov 01, 2025

Stacey Blodgett Guest

4 months ago

Justyne was fantastic!!

Justyne was fantastic!!! I have worked with other companies in the past and this experience was by far the best I've had. Very efficient, friendly and fast!! Will definitely order again.