octopusenergy.es

4.5
4.5 Based on 41 reviews

Más que una comercializadora, somos una energética y, por encima de todo, un grupo de personas. Nacimos en 2016 en Reino Unido para cambiar las reglas del mercado energético, haciendo la energía más justa, limpia y simple para todos a través de la tecnol...

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Average Rating

4.5

/
5

41 Reviews

5 Star
81%
4 Star
9%
3 Star
0%
2 Star
2%
1 Star
7%

All Reviews

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Review Time

Kathy
When I lived in the UK I was with Octopus and I continued when I moved to Spain. They supply the che

When I lived in the UK I was with Octopus and I continued when I moved to Spain.
They supply the cheapest rate and have an excellent support service, courteous and helpful staff and a brilliant app’.

5
Date of experience: Feb 08, 2026
Joel Montenegro Velasco
just had to leave a review for David A. at Octopus Energy because honestly, the service was brillian

just had to leave a review for David A. at Octopus Energy because honestly, the service was brilliant.

David actually listened to what I needed and sorted everything out without any hassle. No jumping through hoops, no being passed around to different departments - just straightforward help from someone who clearly knows what they're doing.

What I really appreciated was that it felt like talking to an actual person who cared, not just going through the motions. He answered all my questions, got back to me quickly, and made sure I was happy with everything before wrapping up.

It's nice to know that Octopus Energy has real people like David working there who genuinely want to help. Made the whole experience so much easier than I expected.

If you're thinking about switching to Octopus Energy, you're in good hands with their team. Cheers David! 🐙

5
Date of experience: Feb 04, 2026
Christina
Highly recommended, I have just had a long conversation with Jose Dominguez about our account. Wha

Highly recommended,
I have just had a long conversation with Jose Dominguez about our account.
What a patient person, highly skilled in his knowledge.
Jose even gave me time to take notes .
He was extremely knowledgeable and polite an absolute credit to the company.
Thank you for your understanding and Patience.
If you are looking for a new electricity supplier. Look no further. Also speaks perfect English.
Many thanks for your patience and support
If you need an agent ask for this one by name.
Kindest regards
Christina

5
Date of experience: Jan 27, 2026
Belinda Crick
Amazing efficient service & prices

I was referred to Octopus by a friend, we both get €50 off our bill if I change supplier to them. I emailed Octopus to ask for a comparison against my current supplier. The response and further responses were always within 24 hours and gave good clear detail as to what I needed to do. Thank you to Enrique for his dedication.Not only are Octopus efficient with their energy prices they are efficient with their amazing service, treating me with respect and showing that they wanted my business without being pushy. They did the changeover instantly almost, dealing with the current supplier and making it the easiest process you could ask for. I highly recommend them for their competitive prices and amazing customer service (pre and post the change over). Now if I recommend a friend to them I will be given €50 credit and my friend referred will also. It’s a good way to make some extra income towards electricity costs. Thank you Octopus 🐙

5
Date of experience: Jan 27, 2026
Christina
Highly recommended

Highly recommended, I have just had a long conversation with Jose Dominguez about our account. What a patient person, highly skilled in his knowledge. Jose even gave me time to take notes . He was extremely knowledgeable and polite an absolute credit to the company. Thank you for your understanding and Patience. If you are looking for a new electricity supplier. Look no further. Also speaks perfect English. Many thanks for your patience and support If you need an agent ask for this one by name. Kindest regards Christina

5
Date of experience: Jan 26, 2026
sue page
No stress experience!

English speaking, helpful and professional assistance. Switching provider was taken care of by them, so I didn’t have to worry. Easy!

5
Date of experience: Jan 26, 2026
M Porter
We Up graded potencia

We Up graded potencia. Very easy to do, we asked and a few days later it was done! Thank you Sheila C. 🤗

5
Date of experience: Jan 22, 2026
Silvija Paščiukienė
Todo perfecto ☺️

Todo perfecto ☺️ Jess L was very helpfull and nice 🥰

5
Date of experience: Jan 16, 2026
S.Grant
Miguel sorted out my problem very…

Miguel sorted out my problem very professionally and quickly. Octopus energy are a fantastic company 5 service and easy to use

5
Date of experience: Jan 13, 2026
Octopus Energy is amazing

Octopus Energy is amazing. I am SO glad I switched to them. Their customer support team are incredibly helpful, efficient, kind, courteous, understanding and flexible. They leave my previous energy supplier in the dust, who were also extortionately expensive compared to Octopus. I have saved so much each month since joining them. Their rates are extremely competitive. I'd like to give a particular shout out to Toni in their customer support team who has just been exceptional. I had an issue with my apartment's electricity meter tripping off this week and because of having gone through a stressful few months prior, I overreacted as I didn't at first understand the situation and had a mini-meltdown over email, lol. Toni and the team however responded with such kindness, patience, professionalism and understanding which I was really touched by. These guys are just brilliant. I have no hesitation whatsoever in recommending them as an energy supplier. Never mind 5, they deserve 10 stars!! 🌟🌟🌟🌟🌟🌟🌟🌟🌟🌟

5
Date of experience: Jan 08, 2026

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Business Details

  • Más que una comercializadora, somos una energética y, por encima de todo, un grupo de personas.
    Nacimos en 2016 en Reino Unido para cambiar las reglas del mercado energético, haciendo la energía más justa, limpia y simple para todos a través de la tecnología.
    Nuestro objetivo es dejar una huella verde en el universo. Hoy ya somos la tercera compañía eléctrica más grande de Reino Unido y tenemos más de 7 millones de clientes en todo el mundo.See more

  • email hola@octopuenergy.es
  • call 900759190
  • language https://octopusenergy.es

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