Review Time
The order was not delivered, I have a proof of non-delivery from the logistic company, and Oenart refused to issue a refund. It's a big disappointment because it was for my daughter's birthday - so 2 times more disappointing. I have to start a dispute at my bank and do not recommend to order here.
Been looking for anime paint by numbers and these are great! I love that each piece came with their own set of brushes. The paint wasn't dried out. This also makes a great gift for craft friends who just want to paint without thinking
of all the paint by numbers companies and kits I have looked at or purchased Oenart has the best quality. the canvas's are thicker and easier to work with, they come rolled up so no creases. The paint pots are pre labeled and individual paint pots with screw top lids and store better. I will definitely purchase more from this company in the future.
My daughter was absolutely thrilled to get the lovely canvas for her birthday. The quality is excellent, and I've been assisting her with the painting. This has turned into a soothing activity, and we can't wait to see the final outcome, which I’m certain will be stunning. Thank you!
I placed my order on 12/10/25, and as of 12/24/25, my order is still far away. If you are reading this, I strongly advise against doing business with this company. Their return policy is questionable, and it feels like a scam, as they expect customers to bear the cost and time of shipping items from overseas. Opt for other retailers where you can receive your items quickly and have easy return options. I requested to cancel my order and get a refund since I won't receive it in time for my child's Christmas gift, but their response was to shift blame elsewhere. They stated: "Unfortunately, once an order is processed and shipped, we are unable to accept returns due to the nature of our products being made on demand specifically for each customer. Please know that this situation is out of our control...Thank you for your understanding, and I appreciate your patience during this busy season." This reflects a poor business model and even worse practices to deflect responsibility. In today's world, taking more than two weeks to ship an item is unacceptable. Additionally, I found no information on their website indicating that products would ship from overseas or that timely delivery for Christmas was uncertain. This is unacceptable. Consider this a warning to anyone thinking of shopping with this company.
I was thoroughly impressed by the entire experience, from the packaging to the quality. I selected a smaller paint by number and was amazed by the intricate details. Next time I order, I will definitely choose a larger size for an even better experience.
I waited for over two weeks only to receive a notice of delivery failure stating my address was incorrect. I've never encountered issues with my address through other delivery services. After nearly four days of communication with customer support via email, they suggested I request a redelivery attempt directly with the delivery service???!!! I was looking forward to having this in time for Christmas as a gift for my husband, but I am extremely disappointed.
I am extremely dissatisfied with both the service and the value. I made a purchase from overseas, and the price was quoted in USD without considering conversion rates, making me feel cheated. I ordered six paintings with frames, but they were all crammed into two boxes, one of which was damaged upon arrival. Spending over $300, I expected better packaging for individual wrapping as Christmas gifts. I contacted the company, but they dismissed my concerns with no response. I am truly disappointed and would never buy from this platform again.
This is an outstanding product. I've completed several paintings, and they dry quickly and are easy to work with. I have them displayed throughout my apartment. I once received a different paint than what I ordered, but customer service responded promptly and ensured I got the correct item. They really care about customer requests and the product itself. Highly recommended, and they look fantastic on my walls.
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Unleash your creativity with Oenart’s premium paint-by-numbers and diamond painting kits. Perfect for all ages. Shop now and bring art to life!
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