Review Time
Quality has been on point for years, bought 2 pairs for very different uses, and been using them for years now. They both excel in what they do.
Not only are they amazing quality but the customer service is amazing aswell, i've rarely had such a good experience overall with any kind of products.
I think you found another customer for life !
Special thanks to Rosa for being really helpful with my recent issues.
Quality has been on point for years, bought 2 pairs for very different uses, and been using them for years now. They both excel in what they do.Not only are they amazing quality but the customer service is amazing aswell, i've rarely had such a good experience overall with any kind of products.I think you found another customer for life !Special thanks to Rosa for being really helpful with my recent issues.
This company has amazing customer service. After buying my headphones back in 2022, I eventually had a couple questions and some product issues. They responded quickly and communicating with them was a pleasure. They have even given me a replacement twice, free of charge! And the issue I faced in the first place was due to a faulty product batch, so should not happen again.
Customer service not very 'proactive'. Bought a TMA-2 Studio headphone. Registration for the free Ableton Lite version almost impossible due to erros and bugs (as they are aware of).I gave up asking for it....No solution from AIAIAI (so not that's why I find them not very pro-active)Headphone is ok, not Hi-end and therefor pretty expensive, so price-quality is average.Latency is as promised and very, very good! That's basically the also the main reason I bought the headphone for. Overall, based on above mentioned, 3 stars.
Crap stuff, does not work as described by AiaiaiGot the Tma- 2 studio wireless +… there’s nothing positive in there. Meant to be for studio work, the sound quality is bad and is not neutral or uncompromising as said on description on any of the modes (including low latency), a total £200/€230 dishonest product.
I ordered from AIAIAI over the holidays and ran into delivery issues due to seasonal shipping delays. Their customer service team was incredibly responsive, communicative, and proactive in helping me find a solution. They truly went above and beyond, and the experience made my holiday season so much better. I’d absolutely recommend investing in their products.
Fantastic audio gear + right to repair.I have had several interactions with the Support team on different occasions and contrary to the bad reviews, the experience I had was great – replies were quick and friendly and quite recently they helped me resolve a shipping issue with my Unit-4s.
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Founded in 2006 in Copenhagen, AIAIAI is an audio design company with a vision to change the future of music.
We believe the future of music is about freedom and diversity. We design our products to fit different needs but our ambition is always the same. To break down technical cultural and creative barriers – and to empower the future of music creation
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