Review Time
Excellent response time very minimal on telephone gentlemen was absolutely phenomenal. He took care of business. His personal language accent was a little hard but we worked it out and he was an excellent gentleman. Five stars for this person
I am very Happy with this product. I had the pleasure of having Amber help me with a couple of questions and the order process, with a bonus of extra 6 months for a minimal amount.
Based on my results for last 6 months, I have lost 55 lbs. I would highly encourage others to use this product.
Kay
She was very patient with me , as I am an older person and stayed with me until I could figure it out. She helped me with each thing I was concerned about and was able to resolve it all. She is great and very considerate.
This review pertains to a device and an individual claiming to be a doctor, which I suspect is not legitimate. It's wise to review available reports about this company. I recommend steering clear of any transactions with them. They require an order number to cancel orders within six hours, yet do not provide a confirmation email with that information. The money-back guarantee has a restocking fee, and many customers do not receive refunds.
This company operates in a questionable manner regarding a neuropathy device and a person claiming to be a doctor, whom I suspect is not legitimate. It's important to look into the reports available about this company. They require an order number for cancellations, which must occur within six hours. They also fail to send an email confirmation containing the order number. The money-back guarantee includes a minimum restocking fee, and many customers do not get their refunds.
In my opinion, this company deserves a rating of minus five stars. I ordered three products and tried to cancel the next morning, only to find out the cancellation window was just six hours. I was told I could return the items unopened, but faced a restocking fee that I found unreasonable. The shipping process was delayed, and resolving the issue took nearly 50 emails. Although I eventually received a refund, it was not in the timeframe promised. I also received numerous unwanted emails about additional products and a membership charge I never agreed to. This has been a frustrating experience; I recommend avoiding any orders with this company.
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