Review Time
Sent the wrong color shirt and didn’t care to offer to waive shipping so I can purchase the correct color and have it delivered in time for a gift. Also slow to respond and generally more expensive than other sites and for what? The customer service sucks and prices are more expensive. I should’ve check trust pilot before buying from them.
Over a month and still waiting on 2 shipments to 2 different addresses. The response I get is "orders delivered" & to check neighbor or local post office. I've been scammed before and it's not the end of the world but I want everyone else to know what kinda P.O.S. these S.O.B's are.
I’ve never once gotten a call, text or email from scammers. The next day after I place my order. I got a scam call claiming to be Verizon, scam text message claiming to be USPS. And a fake PayPal receipt in my email. It’s also been a week since I placed my order and still no shipping email. This company is a scam and needs to be shut down.
Every shirt outa the 5 for $40 is not even close to anything I've been a fan of. Mixed bag is right. The 'super soft' shirts I selected and paid extra for are also not what I received. And my receipt conveniently doesn't show those selections either. The Ministry logo is crooked and the Pantera shirt is a Hanes long sleeve made out of sandpaper. Don't bother ordering from this site. I'd love my $150 back but according to the rest of these reviews I'm better off just keeping em.
I only received part of my order and sent an email to Official Band Shirts, but did not get a response. They don’t have a phone number to call and clearly lack in the customer service department based on my experience as well as prior reviews. I’ll be disputing part of the charge for the shirt that I did not receive unless the shirt is either shipped or I receive a response with an update.
Ordered shirts. Googled reviews and found all these! Tried to cancel but it was too late. It took about 3 -4 weeks to receive my order and all came as described. Very happy with the quality, although all 3 women’s mediums shirts fit a little different. I recommend sizing up. Also if you are from Canada there is an additional $30 duty charge ..that I was not expecting.
I ordered a Men's XL shirt. When it arrived, it seemed like an XL youth shirt rather than men's, so of course it didn't fit and I wanted to return it. They charged me $35 for shipping to Canada, so the total for one t-shirt was $70. When I expressed my concern to the company over the incorrect sizing and requested a refund, I was told that they would refund me $35 (not the $35 shipping). I understand that shipping is my responsibility and I chose to pay it, but if the item is sized incorrectly, why should I pay another $35 to ship it back to NY?Returns are NOT hassle-free; this transaction cost me $70 and I ended up with nothing. I do not recommend purchasing from this company, especially if you are in Canada.
Gave you 1 star because 0 was not an option. Ordered t-shirt on 12/7, still don't have it. No tracking available. Automated "HELP' on the website does not work. Should not take over three weeks to get a t-shirt! Do not order from this company!
I have tried various ways to contact them to simply tell me status of my order. I ordered on 12/14/23.Now I read these reviews. They already have payment of 88$. I will be reporting to FTC tomorrowUpdate: I did call FTC. a report was filed. Eventually I received the Tshirts. The problem with this company is communication. Tshirts are fine. And remember the FTC is all about consumer relations. Bad communication making people worry is part of that.
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