ofracosmetics.com

2.1
2.1 Based on 14 reviews

...

Unclaimed Profile
Business profile not claimed
This business hasn’t yet claimed their profile on our platform and may be unaware it's listed. As a result, their rating might not fully reflect their customer service or responsiveness.

Average Rating

2.1

/
5

14 Reviews

5 Star
29%
4 Star
0%
3 Star
0%
2 Star
0%
1 Star
71%

All Reviews

Filter Reviews

Review Time

L.H.
Don’t purchase Ofra Cosmetics HD Waterproof Mascara- - it is a LET DOWN!

I purchased the HD Waterproof Mascara last month. I only used it for the first time a few days ago or I would’ve been sure to review sooner. First of all, this mascara was marketed as top notch for volume and length. Secondly, it’s not cheap. (Regular price is $26 for a tube but I had a coupon for $10 off my first purchase so the mascara itself was $16 plus shipping. Total for my order was $23.50.) This mascara is a fraud. The formula is the type of formula that makes your curled eyelashes droop when applied. What a let down! I was so excited to try it since they advertised it as the best for volume and length. NO ONE CAN SEE VOLUME OR LENGTH WHEN YOUR EYELASHES DROOP ONCE YOU APPLY THE MASCARA. So I contacted customer service to get a refund because I’m not satisfied. Not only was there no sense of “Oh no! We’re so sorry our product disappointed you” but they won’t refund the shipping I paid for their BUM A$$ PRODUCT! That’s actually infuriating. And it’s telling. If a company as big as Ofra won’t refund my ENTIRE purchase including shipping, are they really a big company? Stay clear of Ofra Cosmetics. They’re not as good as they advertise AT ALL. ZERO STARS!! Fraud product. Sub par customer service. CHEAP!

1
Date of experience: Sep 03, 2024
shanna
good product poor customer service

love the products but customer service is nonexistent as i’ve been attempting to contact customer service over 2 weeks now for help with a return and no reply.

1
Date of experience: May 21, 2024
Cindy Callahan
Very disappointed… nothing special…

Very disappointed… nothing special about this mascara. Super clumpy. Waste of money!

1
Date of experience: Dec 01, 2023
Michael Evans
Awful service

Awful service, order hasn't arrived and customer service doesn't want to know about it. Their team are rude, and exploit people with their poor handling.Avoid!

1
Date of experience: May 01, 2023
Baileigh Dabdoub
I am OBSESSED with their Long Lasting Liquid Lipstick!

I'm LITERALLY obsessed with their long lasting liquid lipstick. When they say "long lasting" they mean it!! It stays on ALL day, even after I eat and drink coffee all day. Plus, my lips don't get all dry or sticky. I have a few shades, but my all time FAV is Laguna Beach. I wear it literally everyday.

5
Date of experience: Aug 11, 2021
Erica
Despicable and Unprofessional brand

Terrible brand. Do not give them your money. Their highlighters are like putting chalk on your face. Their lipsticks are over drying and make your mouth feel gross. Definitely will not be purchasing from this brand ever again.

1
Date of experience: Feb 02, 2021
Kitsuni Salami
Said it would ship 4-14 days

Said it would ship 4-14 days, came in 1

5
Date of experience: Nov 24, 2020
Tina Lyons
Abysmal service .

Abysmal service .. ordered from this company was able to track item until it arrived in my country and then nothing upon contacting them I was given incredibly ridiculous excuses as to why I had not received my order including a10/12 week delivery time (to travel 130 miles from depot to my house ) and a lack of any understanding of simple facts just sad stock answers ... I would not recommend buying from them

1
Date of experience: Oct 23, 2020
Dorfima
Wow!

I just received my first ever direct order from the Ofra Cosmetics site & wow! I ordered the Liora x Ofra & Empowered Palettes. I’ll be honest, I wasn’t expecting them to be so pigmented. I was swatching them for a friend & I didn’t want to ruin them so I dabbed lightly & boom - so pigmented. I’m very pleased with that because that means a little can go a long way. The colour story of the palettes is what drew me & I’m really happy with what I got. Shipping was smooth - I was able to track my package the entire time & since I signed up for updates, I knew exactly where my package was each time. I will definitely be buying more directly from the Ofra Cosmetic site. My previous experience was through add-one on a monthly box subscription, where I got a few highlighter & they’re absolutely gorgeous. Would I recommend Ofra Cosmetics? Absolutely

5
Date of experience: Oct 22, 2020
Beryl Richerson
The cosmetics are cheap and made in…

The cosmetics are cheap and made in China.I will NEVER BUY OFRA again!

1
Date of experience: Nov 15, 2019

We use cookies to personalize your experience. By continuing to visit this website you agree to our use of cookies

More