oliver-charles.com

2.1
2.1 Based on 7 reviews

OLIVER CHARLES sweaters sit at the center of the modern professional's wardrobe. They’re the most versatile pieces in your closet letting you elegantly shift between work and life, a true go-to. Each sweater is 3D knit in Brooklyn NY using the world's bes...

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Average Rating

2.1

/
5

7 Reviews

5 Star
29%
4 Star
0%
3 Star
0%
2 Star
0%
1 Star
71%

All Reviews

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Lizzie Wilson
Very disappointing quality for the price!

Very disappointing quality for the price! I certainly don't expect clothing at this cost to pill so much after just 5 wears! They promote it as being made of YAK, yet it's really only 25% YAK and 75% Merino Wool! This feels like misleading advertising!

1
Date of experience: Jan 08, 2026
Jasmine Parker
Disappointing quality for the price

Disappointing quality for the price! I certainly don't expect clothing at this cost to pill so much after just 5 wears! They claim to use YAK, but it’s actually only 25% YAK and 75% Merino Wool! This feels like misleading advertising!

1
Date of experience: Jan 08, 2026
Gwenda Wilson
Exceptional heat regulation and moisture-wicking

I sought out the company as they were among the few U.S. clothing makers using Yak Wool. After trying their Winter Sweater in real-world conditions, I was amazed to find that everything I had read about Yak Wool's performance was absolutely true! The sweater exceeded my expectations in warmth, wind chill reduction, comfort, and overall durability. This one piece will help me simplify my winter wardrobe and replace low-performing garments. Highly recommend for anyone looking for a top-quality item that truly delivers.

5
Date of experience: Nov 11, 2025
Griffin
No refunds or exchanges, and poor customer service

I mistakenly ordered a women's shoe and contacted customer service within 2 minutes to correct it. The money was taken from my account immediately. After 4 DAYS, I received an email stating, "I'm sorry, no refunds/exchanges." DO NOT PURCHASE FROM THIS COMPANY! There are no exchanges or refunds, and you cannot speak to a customer service representative!

1
Date of experience: Aug 28, 2025
Davina Baker
Outstanding customer service and repairs

Now that I’m retired, I appreciate a capsule wardrobe. My newfound love for this company's clothing has motivated me to downsize and donate what I no longer need, including 18 sweaters! I want to try their seaweed yarn and am deciding which summer sweater to get. If you’re looking for easy-care, comfortable sweaters for all seasons that positively impact the world, I encourage you to try this company. They offer excellent customer service, repairs, and hassle-free returns. My all-season yak wool marled crew is fantastic—soft, lightweight, and temperature-regulating. The knit is so light that it doesn’t add bulk, making it easy to tuck into my jeans for extra warmth. I love the seamless 3D design. Wearing my all-season crew for 30 days has simplified my daily dressing.

5
Date of experience: Mar 25, 2025
SP88
Caution—poor quality product

Caution—poor quality product! They advertise that their sweaters are washable. I bought a Yak wool crew neck last year before a trip to Iceland and was initially thrilled with the fit and color. However, after the first wash, it became too tight, and I didn’t even use the dryer—just laid it out to dry. I ended up not taking it with me. Now that the temperatures have dropped, I tried it on again, and it felt incredibly tight! I haven’t gained weight, but it was uncomfortable. I provided feedback to the company, and their response was appreciative but ultimately unhelpful. They don’t stand by their products. Avoid buying!

1
Date of experience: Jan 20, 2025
Ronnie
My order hasn't arrived yet

I ordered a sweater in mid-January, and it still hasn't arrived. I don't have a tracking number because they switched from USPS to UPS, and they haven't responded to my inquiries. I haven’t received any updates in 2 weeks.

1
Date of experience: Feb 15, 2024

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Business Details

  • OLIVER CHARLES sweaters sit at the center of the modern professional's wardrobe. They’re the most versatile pieces in your closet letting you elegantly shift between work and life, a true go-to. Each sweater is 3D knit in Brooklyn NY using the world's best natural wool, khullu (yak wool) and merino.

    Every Oliver Charles sweater is made in Brooklyn, NY, on advanced 3D-knitting machines that seamlessly "print" each sweater in a single piece, making them lighter and stronger while reducing waste. Made from world renowned materials, khullu ("coo-loo"), a super fiber from high elevation Tibetan Yak, and merino wool. They are known for being temperature regulating and odor-resistant, ideal for repeat wear and simplifying life. It's not just a sweater, it's a single item for all of life.

    Hello, we're Slater and Jack, the Co-founders of Oliver Charles!

    Our story begins in a 3rd-grade classroom, where we bonded over our inability to write cursive and spell the word "giraffe." Twenty years later, we're still not great on the cursive front, but we have fulfilled one of our life-long dreams of starting a company together.

    Growing up in the Rocky Mountains of Colorado, outdoor adventure had a major influence on us. Throughout our lives, we've always preferred wearing durable, high-performing clothes versus wearing things that fell apart within a year or were simply uncomfortable.

    There's a common theme among the brands we've always loved to wear. No matter the phase of our lives, we gravitated towards long-lasting clothes that felt good to wear, and when we found clothes that we felt good in, we wanted to wear them all the time.

    The truth is, the relationship we have with our clothes is personal, and whether we're cycling through exhausting work weeks, cooking with our partners, or lounging on Sundays, we want to look and feel our best.
    See more

  • email team@oliver-charles.com
  • language https://oliver-charles.com

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