Review Time
They confirmed a hotel stay and mentioned tickets would follow, but upon arrival, there was no booking or tickets available. This was arranged through a platform, and there has been no sign of a refund. I strongly advise against using this service due to the fraudulent experience.
Is there anyone who has managed to contact this service? It seems that I, like many others, have fallen victim to a scam. I have a hotel and concert reservation for next week, but there’s no record of my booking, and I haven’t received any vouchers.
Is there anyone who has successfully found a contact number for this company? It seems that I, like many others, have been scammed. I have a hotel and concert booked for next week, but the hotel has no record of the reservation and I haven't received any vouchers.
Dealing with this company has been a nightmare. They canceled my hotel and show experience while I was en route to London. They offered various upgrades but failed to provide any future dates for rebooking. Communication is solely via email, and they ignore you if you can't make the limited travel dates they provide. After months of waiting, I finally received my refund, but it took 2-3 months, and I had already lost over £700 for the trip.
How is this company still allowed to operate? It feels like a complete scam. I was supposed to celebrate a special occasion today, having traveled a long distance. I received a last-minute excuse about issues with my hotel booking, and their alternatives were nonexistent. They offered to reschedule my trip, but their communication is frustratingly slow. This experience has left me feeling cheated.
Someone should report this company for their fraudulent practices. They are clearly taking payments without any intention of fulfilling promises. Their only contact method is an email that goes unanswered once payment is made. They promise tickets 48 hours before the event, but that never happens, and refunds are nonexistent. They seem to operate with impunity, and it's frustrating.
I would give this company a lower rating if possible. I paid over £600 for a two-night stay and show experience, but I received no confirmation. After several attempts to contact them, I was told my booking was made in error. Despite having train tickets, I have no experience to enjoy. They offered a rescheduling option far in the future, but I doubt I'll see any refunds.
This company deserves less than one star. I've faced ongoing issues trying to redeem a voucher for a show and meal. After a month, I finally received a booking confirmation but no details. With the event date approaching, I'm still waiting for my tickets and vouchers. The frustration is overwhelming, and I doubt I'll enjoy the experience my family paid for.
I wish there was an option for zero stars. I received a gift for a hotel and theater experience, paid extra for an upgrade, but had to chase for confirmation. The day before my trip, I was informed that the hotel booking was not processed correctly. I've requested a full refund, but now I've received no response from the company.
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OMGhotels is a prominent provider of experience days, theatre breaks, hotel stays, attractions, dining getaways, and gift experiences. They offer a variety of gift experiences, including London breaks, overseas with a selection of theatre shows, hotel stays with attractions, and unique experiences. The website also showcases the latest trending hotel and attraction experiences, as well as hotel and restaurant dining options. OMGhotels aims to deliver customers a seamless booking process for special gifts and memorable experiences, providing vouchers that are valid for 24 months. The website also highlights their charitable contributions to organisations such as Macmillan Cancer Support and Alzheimer's Society. In summary, OMGhotels is recognised as a comprehensive destination for booking a diverse range of experiences and gifts, both within the UK and internationally.See more
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