Review Time
Thank you OneAssist team for handling my device's accidental damage claim and resolving the issues. Special thanks to Ms. Aanchal Singh for taking up my case on priority and keep updating the statuses time to time.However, OneAssist needs to inform customers all the hidden t&c's before they finishes buying insurance plans. Ill-communications & mis-communications make complications at later stage and I felt it.
OneAssist stood by me the entire time despite having no direct business relationship with me when my phone got broken. OneAssist means SELVIN to me since he works there with a great deal of fervour and devotion. I seldom ever witness customer service representatives go above and beyond to assist customers. Since this is my first iPhone in my entire life, it is not just essential to me; it is priceless to me. Selvin seems to have understood my issue because he literally walked into my shoes, understood my issue, and came up with the greatest answer in my favour. He is a good man who is honest. I am surely gonna recommend OneAssist to everyone because of their great staff and customer experience
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Founded in June 2011 by Fintech industry veterans Gagan Maini and Subrat Pani, OneAssist Consumer Solutions Pvt Ltd is headquartered out of Mumbai, India.
Having done extensive research on what worries the New-Age Indian, we realized that over the years we have started getting dependent, albeit unconsciously, on small things. So much so, that we don’t even realize how dependent we are on them, unless they cease to be a part of our daily lives.
Most often, it is these smallest things which we usually take for granted, that give us the biggest grief. This helped us zero on those 2 “dependables” which each of us just can’t do without. Our Wallets & Our Mobile Phones.
Thus was born OneAssist – A One Stop Assistance Platform which takes care of all the worries, does all the leg-work and assists you by being that Rock solid support that you can bank on Always. But more importantly, we also ensure that YOU always remain in control and never feel Vulnerable about things you are most dependent upon.See more
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