Review Time
I had purchased insurance for iphone xsmax Dec 2018(costs 1,25,000) and getting it insured for 15000 from oneassist. Accidentally my phone got damaged while travelling as a pillion rider. Due to unavoidable circumstances bike got skid and phone fell into pot hole. Fraud people refused to give insurance cover telling "negligence in handling the phone". Is keeping the phone in hand sitting as pillion is negligence for accidental damage?One person from OneAssist called from an unauthorized number talking in Hindi, inspite of telling him to speak English (I dint understand his language:(( ). He started asking questions in Hindi and finally he has reported negligence damage.OneAssist politely ask for customers money while buying insurance talking politely but, not approving during claim executives being arrogant .. I am very depressed with the incident happened with OneAssist. Even-though i have insurance, senior person from one assist calls and advises to get it repaired outside and send a mail stating "claim is closed". When asked for office address for contacting directly, he tells it to be confidential and cuts the phone call. People are hiding from public and cheating customers.Will be filing case for injustice caused. And even i have all the recording for which i have spoken to OneAssist persons, screenshots of claim as well.
It's one of the worst service I have ever seen. Absolutely no professionalism. They have appointed inexperienced peoplw who don't even know how to talk. They are don't have any expertise in any field. They are only interested in business. Never go for this.its a fraud company.
I take one assist home plan. The service is too good. My sony tv display was not working properly. After login the complain within 5day they repair my TV. And now working good. I am from kolkata. Buy this plan 15th december. And I will suggest to you if you want that your home appliance is importent so take this plan.
OneAssist Comapny is totally fraud. Their customer care representatives mislead/misguide the clients on phone and waste time and don't provide full information initially and when required refused to give the claim. So Never Even tried to purchase any kind of policy or plan from OneAssist company. I have purchased a plan from OneAssist company for my laptop. But OneAssist company refused to give me any claim for this laptop by making useless excuses.
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Founded in June 2011 by Fintech industry veterans Gagan Maini and Subrat Pani, OneAssist Consumer Solutions Pvt Ltd is headquartered out of Mumbai, India.
Having done extensive research on what worries the New-Age Indian, we realized that over the years we have started getting dependent, albeit unconsciously, on small things. So much so, that we don’t even realize how dependent we are on them, unless they cease to be a part of our daily lives.
Most often, it is these smallest things which we usually take for granted, that give us the biggest grief. This helped us zero on those 2 “dependables” which each of us just can’t do without. Our Wallets & Our Mobile Phones.
Thus was born OneAssist – A One Stop Assistance Platform which takes care of all the worries, does all the leg-work and assists you by being that Rock solid support that you can bank on Always. But more importantly, we also ensure that YOU always remain in control and never feel Vulnerable about things you are most dependent upon.See more
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