onecom.co.uk

4.1
4.1 Based on 621 reviews

Onecom is the UK’s leading provider of business communications and IT Services, with over 20 years of industry experience. Operating from regional offices across the UK, we manage nearly 100,000 business organisations, delivering IT services and unified s...

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Average Rating

4.1

/
5

621 Reviews

5 Star
74%
4 Star
4%
3 Star
1%
2 Star
0%
1 Star
21%

All Reviews

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Review Time

Jakir Hussain
I’m sharing my wonderful experience with Onecime’s fantastic customer service. I was facing some iss

I’m sharing my wonderful experience with Onecime’s fantastic customer service. I was facing some issues, and the team handled everything so efficiently that it felt like the problem never even existed. Their support was swift, professional, and incredibly reassuring.
I truly appreciate the assistance provided by Agent Sahel and Samgarsh, who handled my query with great care and expertise. They were friendly, prompt, and very professional throughout the entire process.
I’m genuinely relieved and impressed, and I would definitely recommend Onecime’s services to any business owner. Their customer service is truly outstanding.

5
Date of experience: Feb 12, 2026
Troy Smith
Great Experience with Support

I finally connected with a representative who truly understood my issue and resolved it on the first try.

5
Date of experience: Dec 04, 2025
Nexio85
Outstanding Customer Support

The representative addressed all my inquiries clearly, clarified the charges, and quickly resolved my issues. Exceptional service!

5
Date of experience: Dec 04, 2025
Steve Carter
Guided Through the Process

The representative patiently guided me through the lengthy process of reconnecting my phone. It took nearly an hour, but we succeeded. Very good experience, thank you!

4
Date of experience: Dec 04, 2025
Aileen Fisher
Appreciative of the Effort

I am grateful for the hard work and patience shown during my experience.

5
Date of experience: Dec 04, 2025
Wendy C.
Supportive and Understanding

The assistance I received was both helpful and patient.

5
Date of experience: Dec 04, 2025
Wyndham Coleman
Questionable Practices - Fake Reviews

This service engages in deceptive practices, generating numerous fake 5-star reviews daily. It's evident they are scammers. Exercise caution!

1
Date of experience: Dec 03, 2025
Tracy Brown
Felt Heard and Supported

I was listened to and given a timeframe for the work, which was completed as promised.

5
Date of experience: Dec 03, 2025
Jean Long
Fraudulent Practices

There are numerous fake 5-star reviews generated daily. They are clearly scammers. Beware of their tactics!

1
Date of experience: Dec 03, 2025
Wilf Anderson
Avoid This Service

This service is a scam; be cautious and steer clear of them!

1
Date of experience: Dec 03, 2025

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Business Details

  • Onecom is the UK’s leading provider of business communications and IT Services, with over 20 years of industry experience. Operating from regional offices across the UK, we manage nearly 100,000 business organisations, delivering IT services and unified solutions across fixed-line voice, contact centre, connectivity, and managed cloud to some of the UK’s most dynamic companies. Our expertise is recognised through numerous accolades, including the ‘Best Enterprise Contact Centre Solution’ at the Comms National Awards, Five9 EMEA Partner of the Year for the second consecutive year, Zoom EMEA Innovation Partner of the Year and Vodafone Strategic Partner of the Year for the last fourteen years.See more

  • email care@onecom.co.uk
  • call 03300888999
  • language https://www.onecom.co.uk

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