onlinedoctor.superdrug.com

4.5
4.5 Based on 101 reviews

...

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Average Rating

4.5

/
5

101 Reviews

5 Star
81%
4 Star
5%
3 Star
5%
2 Star
3%
1 Star
6%

All Reviews

Filter Reviews

Review Time

Giuseppe Alagna
Rebekah was really helpful. I had an issue with my order as it wasn’t delivered and was returned to

Rebekah was really helpful. I had an issue with my order as it wasn’t delivered and was returned to the sender, but she resolved everything quickly and kindly. She was very supportive and made the whole process stress-free. Definitely recommend Superdrug’s customer service!

5
Date of experience: Feb 08, 2026
Kermit Taylor
Delivery Problems and Missing Items

The pen bin was not delivered, and there was a delay. Antiseptic wipes were also not included. Given the high costs, this situation feels quite unfair.

2
Date of experience: Dec 16, 2025
Pigy1155
Great Customer Support

Great customer support.

5
Date of experience: Dec 16, 2025
Meredith Adams
Convenient ordering and quick doctor responses

Convenient ordering process and quick responses from the doctor.

4
Date of experience: Dec 14, 2025
Yvette Foster
A True Treasure!

You show genuine care, check in on me, listen attentively, provide valuable information, and ask how best to assist me. In today's world, you truly stand out as a rare treasure!

5
Date of experience: Dec 14, 2025
Noel
Timely Deliveries

Deliveries are always on time. Support is readily available if needed, along with thorough patient care.

5
Date of experience: Dec 14, 2025
Buddy Taylor
Frustrating Experience with the Pharmacy

Frustrating experience with the pharmacy. Refusal to process the repeat prescription for Amlodipine. I provided all necessary details, yet faced redundant checks at the last moment after payment. The charges are excessive, prompting me to consider moving elsewhere.

1
Date of experience: Dec 13, 2025
Lillian
Resolved My Issue Quickly

I spoke with a representative today regarding an issue related to my name change after getting married. They resolved the issue and got back to me within an hour :)

5
Date of experience: Dec 13, 2025
Jackie withers
When I asked for advice I got a very…

When I asked for advice I got a very quick response making it possible to place my next order quickly

5
Date of experience: Dec 13, 2025
gaynor vincent
Good communication and vouchers along…

Good communication and vouchers along the way are very helpful especially with very expensive medication. Home delivery service of my medication has been very good - well packaged and on time

5
Date of experience: Dec 13, 2025

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