Review Time
The product I ordered was intercepted by Customs, and they held it for two weeks without any updates. After that, I never received any further information. The seller's website even removed my sales details, and I couldn't get in touch with them directly—only an AI help panel was available. No information was provided to me, and even the carrier has deleted all tracking details. I’m starting to think that the product I purchased never cleared Customs. Due to their complete lack of service and the retention of my payment, I have decided to close my account with the seller.
The product I ordered was intercepted by Customs and held for two weeks without any updates. After that, I never received further information. The seller's website removed my sales details, and I could only reach an AI help panel. No updates were provided, and even the carrier deleted all tracking information. I suspect that the product I bought never cleared Customs. Due to their complete lack of service and the retention of my payment, I have decided to close my account with the seller.
I bought a telescoping flag pole, light, and flag three months ago. The flag was priced higher than I usually pay, but I expected the quality to match. Unfortunately, it didn't. After a short time, the blue faded completely, which was quite embarrassing. My neighbor even joked about it. When I contacted customer support, they informed me that flags are only ‘good’ for 90 days if they are brought inside regularly. If you market a premium product, you should support it. I recommend choosing a company that stands behind their products. I won't make this mistake again.
I bought a telescoping flag pole, light, and flag three months ago. The flag was priced higher than I usually pay, but I expected the quality to match. Unfortunately, it didn't. After a short time, the blue faded completely, which was quite embarrassing. My neighbor even joked about it. When I contacted customer support, they informed me that flags are only ‘good’ for 90 days if they are brought inside regularly. If you market a premium product, you should support it. I recommend choosing a company that stands behind their products. I won't make this mistake again.
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Online Stores operates a family of websites serving both retail and business customers in the US. Our websites include United-States-Flag.com, EnglishTeaStore.com, DiscountSafetyGear.com, ConstructionGear.com, SafetyGirl.com, Lightup.com, and Toysplash.com. We serve over 400,000 customers each year and we ship between 2,600 and 5,000 packages every day. We carry 40,000 items in inventory which have a value of over $10M.
LLC is a well funded, privately owned, stable company that was founded in 2002. We operate from our over 110,000 square foot facility in New Stanton, PA with 110 staff currently employed. We also operate a warehouse in Spark NV.
Online Stores is the largest specialist retailer of flags, flag poles and accessories in the USA and probably the World. We carry over 10,000 different flag products. We are very proud of our brands, which include Super Tough and Super Knit for flags and flagpoles, Rugged Blue for safety equipment and work clothing, Safety Girl for women's work clothing and boots, Lumegen for LED lighting, Toysplash for pool toys and accessories and English Tea Store for tea, teapots and tea accessories.
Our products are available to all buyers through our websites, but we also offer wholesale pricing for merchants and distributors. To apply for wholesale pricing, please contact our sales team on our toll free number.See more
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