Review Time
I have been embracing my naturally wavy hair for about 7 years. In this time navigating what works for me has been tricky often involving lots of trial and error having to buy costly products just to see if they work for me. I had been considering Only Curks products but didn't want to spend lots of money to find they don't work for me. The starter/travel bundle was ideal for trying the products and I have found them to be the best I have used yet. I've had little to no build up in the 6 months I have been using them and my waves are more defined than ever. I am very happy 😊
Customer service quick to respond with my queries before purchase.However, very disappointed with the products. I had been using those from another company but felt I could get a bit more definition with my hair. Sadly this didn't happen and the other brand was much better. Other cons:Postage is very high. More so than similar companies.No free gift for new customers despite saying there would be.
I have been embracing my naturally wavy hair for about 7 years. In this time navigating what works for me has been tricky often involving lots of trial and error having to buy costly products just to see if they work for me. I had been considering Only Curks products but didn't want to spend lots of money to find they don't work for me. The starter/travel bundle was ideal for trying the products and I have found them to be the best I have used yet. I've had little to no build up in the 6 months I have been using them and my waves are more defined than ever. I am very happy 😊
I've been a customer with OnlyCurls for maybe around 10 years now. I really like their products, they suit my hair better than other brands I've tried.However I'm really dissapointed in the change from 1 litre bottles costing £50, to 500ml refills that cost £30. This increases the amount of times I have to order, works out more expensive over the year, and also increases complete packing waste and delivery frequency, which then increases my carbon footprint. As someone who's environmentally conscious, I find this incredibly frustrating.There is a subscribe and save option which is cheaper (£25), but the delivery interval for re-delivering is 8 weeks. A 500ml pouch is more likely to last me around 12 weeks, so the subscribe option doesn't match my usage amount. I don’t have the time/energy spare to have to remember to repeatedly cancel or adjust orders just to avoid over-buying. I understand that they have changed to using a sugarcane derived bio-plastic which might explain the decrease in size/increase in cost, and it does have lower carbon emissions prodution than what they were using before, however, the increase in delivery frequency of the products likely offsets at least some of the environmenatal gains.Also, another minor gripe is the amount of marketing emails I receive - it's almost daily, and it is pretty frustrating. An email a week would be more than enough. I have only remained subscribed because I don't want to miss the occassional deals and offers.I’ve rated this 3 stars because while I still really like the brand and want to support more sustainable choices, these changes have made me question whether this new system truly benefits long-term, low-consumption customers. I hope Only Curls will consider more flexible delivery intervals or larger refill options in the future.
I have tick curly hair and as I have aged it's become hard to keep my curls. I saw the ad for only curls and was hoping it would help. Unfortunately it didn't do what I wanted it to do. However the cleanser and conditioner are amazing, leaving my hair nice and soft but the cream did not keep my curls and my hair felt hard so didn't like that either. I tried their introductory package which was great way for me to get small amounts of the product at a decent price.
Ordered and paid 31st December. Nothing received.Have now chased 3 times, no response.No number to call.Really really disappointed.EDIT -The poor review prompted almost immediate contact and my order was resent with a different courier. Arrived yesterday. I have increased my one star to a three star. The products, I'm happy with, although a bit expensive. The customer service was a real disappointment.Sorted now though.
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Only Curls are on a mission to encourage curly haired people of all textures to ditch the chemicals, forget the straighteners and start loving their natural curls.
We are a small London based company that are simply passionate about curly hair. We understand that curly hair is fragile and needs special care.
All our styling products are packed with natural nourishing ingredients that penetrate and hydrate the hair, bringing curls back to life. All items are tested on our own curls (not animals) and we are confident that our products deliver gorgeous, happy, bouncy curls. Every time.
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