Review Time
I truly love the customer service! It only makes me appreciate the brand even more. Most of all, I love their shoes. I accidentally put the wrong shoe size in when placing my order, and they were able to catch the mistake and fix it right away. That meant so much to me!
The shoes are extremely comfortable for large size and made out of very high-quality materials. You can definitely tell they care about both their products and their customers. I’m beyond satisfied!
The shoe selection is totally Popping… all available sizes all the way up to 15. But unfortunately I needed to do return because the shoes I pick wasn’t going to be here in time. I sent a email explaining and quick response and helped me with my refund was amazing get customer service
I ordered a pair of heels for my partner, but after placing the order, I noticed the heel height was too tall for her to walk comfortably. The customer service team promptly canceled the order and processed the refund without any problems.
I ordered a pair of heels for my partner, and after placing the order, I realized the heel height was too tall for her to walk comfortably. The customer service team promptly canceled the order and refunded the purchase price without any hassle.
While browsing the website, I accidentally selected the wrong size. Living in North America, I sent an email during the day and received a response by 9 PM that evening! They corrected the size with minimal hassle. I'm thrilled with the shoes and the service.
Three months ago, I ordered gladiator heels in size 40, which turned out to be way too big, resembling a size 41/42. The delivery took weeks, possibly over a month. I requested an exchange for size 39, which required sending a photo and barcode via email. I covered my own return costs and then waited another month for size 39, which was also too big. I immediately asked for size 38 and expressed regret over the situation. I was told the delivery guarantee had expired, and after that, communication ceased. Now I’m left with oversized heels that cost me $80 plus €15 in return shipping. Months of waiting for a product that doesn’t fit. Disappointing customer service and delivery; think carefully before ordering.
I ordered heels for an upcoming event and realized after placing my order that they wouldn’t arrive in time due to shipping delays. I emailed the company to cancel my order, and they responded quickly to assist me. I plan to order again in the future when I don't have a time constraint.
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Onlymaker Fashion Technology Co., Ltd
We focus on women's pursuit of Sexy Look and requirements for Comfort. Each shoe is carefully hand-crafted to bring you comfort and style. Each item goes through strict sampling prior to being manufactured. Comfort and quality are of utmost importance to us. Our shoes are adventurous, inspirational, and are styles you can win compliment. We are always looking for trendiest and classic styles comfortable shoes to help our customer to stand out from the crowd. Whether it's a for a prom, fancy parties,wedding,holiday,a special date,or just your daily wear, we have it all.See more
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