onlymaker.com

4.8
4.8 Based on 160 reviews

Onlymaker Fashion Technology Co., Ltd We focus on women's pursuit of Sexy Look and requirements for Comfort. Each shoe is carefully hand-crafted to bring you comfort and style. Each item goes through strict sampling prior to being manufactured. Comfort an...

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Average Rating

4.8

/
5

160 Reviews

5 Star
94%
4 Star
0%
3 Star
0%
2 Star
1%
1 Star
5%

All Reviews

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Daroneshia Duncan-Boyd
I truly love the customer service! It only makes me appreciate the brand even more. Most of all, I l

I truly love the customer service! It only makes me appreciate the brand even more. Most of all, I love their shoes. I accidentally put the wrong shoe size in when placing my order, and they were able to catch the mistake and fix it right away. That meant so much to me!
The shoes are extremely comfortable for large size and made out of very high-quality materials. You can definitely tell they care about both their products and their customers. I’m beyond satisfied!

5
Date of experience: Feb 28, 2026
Lola FoXx
The shoe selection is totally Popping… all available sizes all the way up to 15. But unfortunately I

The shoe selection is totally Popping… all available sizes all the way up to 15. But unfortunately I needed to do return because the shoes I pick wasn’t going to be here in time. I sent a email explaining and quick response and helped me with my refund was amazing get customer service

5
Date of experience: Feb 12, 2026
Doug Walker
Easily resolved my sizing mistake

I accidentally selected the wrong size boot, but correcting the order was as simple as sending an email. The process was quick and hassle-free. Great job by the team!

5
Date of experience: Dec 25, 2025
Lenna
Great experience with order cancellation

I ordered a pair of heels for my partner, but after placing the order, I noticed the heel height was too tall for her to walk comfortably. The customer service team promptly canceled the order and processed the refund without any problems.

5
Date of experience: Dec 03, 2025
HP87
Ordered heels for my partner…

I ordered a pair of heels for my partner, and after placing the order, I realized the heel height was too tall for her to walk comfortably. The customer service team promptly canceled the order and refunded the purchase price without any hassle.

5
Date of experience: Dec 03, 2025
Melvyn Walker
While browsing the website, I…

While browsing the website, I accidentally selected the wrong size. Living in North America, I sent an email during the day and received a response by 9 PM that evening! They corrected the size with minimal hassle. I'm thrilled with the shoes and the service.

5
Date of experience: Dec 02, 2025
Dwight Cooper
Three months ago, I ordered gladiator heels…

Three months ago, I ordered gladiator heels in size 40, which turned out to be way too big, resembling a size 41/42. The delivery took weeks, possibly over a month. I requested an exchange for size 39, which required sending a photo and barcode via email. I covered my own return costs and then waited another month for size 39, which was also too big. I immediately asked for size 38 and expressed regret over the situation. I was told the delivery guarantee had expired, and after that, communication ceased. Now I’m left with oversized heels that cost me $80 plus €15 in return shipping. Months of waiting for a product that doesn’t fit. Disappointing customer service and delivery; think carefully before ordering.

1
Date of experience: Dec 01, 2025
Viola S.
I ordered heels for an upcoming event…

I ordered heels for an upcoming event and realized after placing my order that they wouldn’t arrive in time due to shipping delays. I emailed the company to cancel my order, and they responded quickly to assist me. I plan to order again in the future when I don't have a time constraint.

5
Date of experience: Dec 01, 2025
Vicky
Fantastic support and great boots!

The support team has been amazing in assisting me with my order. I will definitely be ordering more shoes and boots from them!

5
Date of experience: Nov 30, 2025
Excellent customer service

I requested a refund because I ordered the wrong shoes, and the order was canceled within four hours. The money was refunded in three days.

5
Date of experience: Nov 26, 2025

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Business Details

  • Onlymaker Fashion Technology Co., Ltd
    We focus on women's pursuit of Sexy Look and requirements for Comfort. Each shoe is carefully hand-crafted to bring you comfort and style. Each item goes through strict sampling prior to being manufactured. Comfort and quality are of utmost importance to us. Our shoes are adventurous, inspirational, and are styles you can win compliment. We are always looking for trendiest and classic styles comfortable shoes to help our customer to stand out from the crowd. Whether it's a for a prom, fancy parties,wedding,holiday,a special date,or just your daily wear, we have it all.See more

  • email service@onlymaker.com
  • language https://www.onlymaker.com

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