Review Time
I had an issue with a set of Bluetooth ear phones, I was given a full refund and discount as I upgraded to a different product.
The return process was fast and effective with great communication.
Dispatched within 2hrs of order confirmation 👍
Only a small cost to upgrade to another product.
Third time customer
Keith Smith
I had an issue with a set of Bluetooth ear phones, I was given a full refund and discount as I upgraded to a different product. The return process was fast and effective with great communication.Dispatched within 2hrs of order confirmation 👍 Only a small cost to upgrade to another product.Third time customer Keith Smith
The earplugs don't do as advertised. I got the Alpine Sleeper ear plugs and not only is the husbands snoring still extremely loud, I can even hear the ceiling fan going.Yes inserted correctly with a good seal, they just don't block sounds at all.
So I took the plunge and spent a silly amount of money on what I thought would be a useful item for my son.They arrived, nicely packaged but when I first saw them the doubts began.A silly little funnel shaped piece of plastic that does not work.We tried getting him to wear them a few times but after a minute or two they fall out.Heavily overpriced and not working for even the most basic of requirements for earplugs, they don't stay in.Feel like I was taken advantage of.
I placed an order online via their NZ site 01/12/24 a week later it had not arrived, i used the enquiry form and never got a reply. I then used the support@ email address a few days later and got a response advising they were out of stock but expected items within a couple days. They offered me the option to get a refund or change product selection. I went back advising my preference. 18 days since placing my order and money being deducted immediately from my credit card i still have received no products and no further responses from them on my order or request for a refund. This is such a poor experience i can't believe it. They are incredibly unresponsive. I do not recommend them at all.
I saw one of their ads on Instagram and thought that the prices for the Alpine MotosafePro earplugs were too good to be true...so i purchased them and they literally showed up to my door two days later. Can genuinely recommend Earjobs, they have a huge range of products at great prices - 10/10
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