Review Time
When I contacted Opera beds to gain information and purchase a profiling bed for my elderly mum Harry A was extremely helpful.
The bed was delivered in under a week.Patryk and Michal were very professional with the installation and demonstration.I would highly recommend Opera beds.
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I needed a bed for my mum which had the full functionality of a hospital bed and time was of the essence as she'd been declared fit to return home after many months in hospital. Opera Beds were better value than all the competitors and promised to be quicker too. It sounded too good to be true but they delivered everything on time. Mum's delighted - especially as no one else knows she has a hospital-style bed because it simply doesn't look like one!
I checked through a lot of companies websites before I went with Opera beds. The website was clear and easy to navigate. I spoke to a sales advisor called Harry who helped me through the process of ordering a bed and mattress. He was helpful and understanding. Unfortunately I had to cancel the order due to unforeseen circumstances and opera beds were really helpful and put the money straight back into my bank. I wouldn’t hesitate to use them in the future.
From the first contact with Michelle at the Kingswood Hull showroom buying 2 beds for my parents was made really easy. They both had different needs so we were able to mix and match beds provide them both with what they needed. All the equipment was in stock and very promptly delivered. Rich and Jason installed the beds exactly as needed. The whole service provided by Opera beds was extremely professional and very polite and caring.
Ordered bed and mattress. Told Lisa about my conditions and assumed she wd choose mattress to suit me. On arrival tried bed though struggled to sleep in it more than a few hours and not every night. Looked online and was shocked that the mattress I was given was the only one at that price. All others were £500+ more. I was thinking of keeping the bed as I liked it and returning the mattress however on going to a bed company they advised that the Opera diouble bed is a double width but a king size in length and therefore if I ordered a mattress it would have to be made to measure. So I decided to ask them to collect the bed and mattress and have a refund. I was told their policy is 10 working days. I asked them to return the bed last Wednesday. It now Tuesday and still no one has been in touch to arrange a collection date. It really is getting ridiculous now. It shouldn’t take this length of time to tell a customer when they will collect and return the goods. They have £3000 of my money which they won’t return until they have the bed and mattress back but they won’t arrange a date to collect it. My advice if anyone is thinking of buying a bed from Opera is think again.
Opera Beds have been superb from the moment I was in contact with them. Michelle the sales lady who responded to my initial email queries, replied back to me quickly and so very friendly and polite, not pushy like other sales people. I ordered over the phone through her and she was very helpful and knowledgeable and made the process so easy. Thank you Michelle. The bed itself is a dream. It is by far the most comfortable bed I have had. Being able to adjust it is so lovely. It looks and feels real quality and I love it. The delivery and fitting was also done with the same professional, friendly, polite and helpful process. The 2 guys treated my home and my new bed with great care and done with great efficiency. I highly recommend Opera Beds to anyone looking at getting a new bed, you won’t be disappointed. Thank you.
Excellent service from beginning to end. The Cirencester chap was very good & informative & very patient. Delivery was really quick & the Dwain & Lukasz the delivery men were fantastic & tidied up beautifully. All in all a very good experience, highly recommended.
Really good comfortable beds that offer great flexibility. The delivery service was excellent as the two chaps had it put together in no time. These are fabulous beds for people who might struggle to sit up unaided, giving all the benefits of a hospital bed but more comfort and a better aesthetic. Dad bedroom still looks like a bedroom.
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Opera is a leading British manufacturer dedicated to stylish design and the power of technology to create beds and mattresses that enhance lives, promote health and deliver comfort.
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