optimaloptic.com

4.1
4.1 Based on 101 reviews

Online graduated frames and sunglasses store with more than 80000 references. Sport sunglasses, contact lenses and liquids....

Unclaimed Profile
Business profile not claimed
This business hasn’t yet claimed their profile on our platform and may be unaware it's listed. As a result, their rating might not fully reflect their customer service or responsiveness.

Average Rating

4.1

/
5

101 Reviews

5 Star
71%
4 Star
7%
3 Star
0%
2 Star
2%
1 Star
20%

Filtered Reviews

Filter Reviews

Review Time

Excellent experience from opening the…

Excellent experience from opening the package to the using the product itself.

5
Date of experience: Sep 17, 2025
Nicolas
Excelente y rápido servicio

Excelente y rápido servicio. Recomendado 100%

5
Date of experience: Sep 17, 2025
Grace Mcgowan
Excellent end to end service from…

Excellent end to end service from ordering to receipt a seamless transition.

5
Date of experience: Sep 16, 2025
Sankab Roy
Item genuine & received in well packed…

Item genuine & received in well packed condition. A little bit delayed in delivery due to weekend but it’s ok as long as sunglass is original. Very much satisfied with the price.

5
Date of experience: Sep 16, 2025
Do not waste your time and money…

Do not waste your time and money ordering from them , ordered contact lenses got an email saying they are out of stock and will be delivered a week later, got the package the following week with cheap contact lenses instead of the one I ordered, emailed them for refund and they took ages for collection and refund both.

1
Date of experience: Sep 13, 2025
Shaimaa Alsaegh
There is always a delay with the order…

There is always a delay with the order although at check out it says 2-4 days .. and everytime the product is not available and I have to wait for 3to 4 weeks to provide and ship

2
Date of experience: Sep 11, 2025
RUTH H
Great service

As described on website, good value, tracked and delivered as promised.

5
Date of experience: Sep 11, 2025
Motiejus Mo
Fast shipping

Fast shipping, good quality, but can found finger print on glasses, like some1 was touch it.

5
Date of experience: Sep 07, 2025
Liam Wood
Parcel not delivered.

Parcel not delivered.One review already left and a reply promised but still no reply.Delivery company said items have been sent with a weight discrepancy.Can someone actually respond to my emails today please and resolve this issue or refund me and the company can resolve the issue with FedEx.0/10 for this website.Item's ordered over 3 weeks ago & 6 emails sent.

1
Date of experience: Aug 29, 2025
Marie Cepek
Order not yet received. No response to update requests.

Order placed 5th August. Advised the next day item out of stock and would take 6-10 working days. 12 working days later completed online communication form to chase update. No reply received.Yesterday 15 working days later sent another request online. 24 hours later still no response.

1
Date of experience: Aug 28, 2025

Is this your business?

Claim your business profile now and gain access to all features and respond to customer reviews.

Business Details

We use cookies to personalize your experience. By continuing to visit this website you agree to our use of cookies

More