Review Time
I placed an order for name cards for my son's wedding scheduled for 29.12.25 on December 18. I received confirmation they would be delivered on the 22nd or 23rd of December. However, I cannot get in touch with anyone for help. My payment has been charged twice, and the live chat indicated the order is canceled. I feel extremely anxious with no way to contact anyone. Please provide assistance.
I placed an order for name cards for my son's wedding on 29.12.25 on December 18. I received confirmation that they would arrive on the 22nd or 23rd of December. I cannot reach anyone for help. They have charged me twice, and the live chat indicated that the order is canceled. I’m extremely worried 😟 and cannot contact anyone. Please assist.
I ordered a calendar as a Christmas gift and received notifications twice that my parcel couldn’t be delivered, requiring me to select a new time. I opted for tomorrow, but if they reschedule again, I might end up without a Christmas gift for my partner. It's quite disappointing. Update: I received the calendar, and it seems the issue was on the delivery side. I’m happy to change my review to a positive one. The calendar looks good, and the customer support was friendly and helpful. Thank you!
I created a photo book with family pictures, and both the book and images are of excellent quality. I also made two calendars for 2026 to gift to our grandmothers, featuring photos of their grandkids. They turned out great and were delivered promptly.
As someone who creates a lot of personal artwork, I’m particular about finding a printing service that meets my standards. Upon receiving my prints from the service, I was pleasantly surprised by the excellent color accuracy and superb paper quality! The online ordering process was straightforward with numerous personalization options. Delivery was prompt, and the product packaging was top-notch! My artwork prints turned out beautifully! I highly recommend this printing service to anyone in need of quality prints.
The service functions well until you need to reach customer support. My order seems to have vanished, and I keep getting stuck in the chatbot despite asking to speak with an agent. I have ordered Christmas gifts that won't arrive on time.
It was my first experience ordering from the service, so I wasn’t sure what to expect. But wow — the gift turned out incredibly cute! The photos were clear, the quality was excellent, and the recipient had the biggest smile. Totally worth it, and such a lovely Christmas present. 🥰🥰🥰
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Hjälp: https://support.optimalprint.com/sv/
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