carshipio.com

3.8
3.8 Based on 19 reviews

Auto Transport Carrier and Broker Automation Software. Find Car Hauler Loads. Dispatch Loads to EBOL App, Manage Trips, Invoices, Expenses, Leads and Quotes...

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Average Rating

3.8

/
5

19 Reviews

5 Star
55%
4 Star
10%
3 Star
15%
2 Star
5%
1 Star
15%

All Reviews

Filter Reviews

Review Time

Kevin H
Had a car shipped from Hartford to Seattle via Prime Track through carshipio during arctic condition

Had a car shipped from Hartford to Seattle via Prime Track through carshipio during arctic conditions for most of the trip. There was a couple day delay but this was communicated to me beforehand by Said. I was contacted by Alex a couple hours prior to delivery. The car was shipped uncovered so there was some expected road grime but it washed right off. I received the car in excellent condition. Great experience, especially considering the weather.

5
Date of experience: Feb 03, 2026
Gunner Wright
Issues with scammers and unresponsive support

There are numerous scammers using the platform, and when I sought help, the support team seemed to favor the scammer due to their monthly payment, leaving regular customers without assistance.

1
Date of experience: Jan 01, 2026
Lois Parker
Not recommended due to scamming issues

The platform is filled with scammers, and when I reached out for assistance, the support team chose to side with the scammer because they pay a monthly fee. Regular customers like me are left without help.

1
Date of experience: Dec 29, 2025
Sharla Carter
Appreciation for the support received

I want to express my gratitude for all the support provided. Working with this company was a pleasure, especially thanks to a representative who was always willing to assist. I've learned so much about the platform, and the customer service was outstanding. Everything was excellent, truly exceptional.

5
Date of experience: Jul 18, 2023
Worked for a month without payment

I dedicated a month to this company, but they never compensated me, even though the amount was quite low for the region. I can provide evidence if necessary. They seem indifferent to negative reviews and their reputation, so I wouldn’t trust them.

1
Date of experience: Mar 09, 2023
IA95
Functional but slow

We've been using this for a year. Overall, it meets our expectations, though it's quite slow. I've checked the loading speed on various devices, and it's not my hardware. Users find the two separate sections (order vs. job) cumbersome, and the slow loading hinders efficiency. Monitoring is still necessary for glitches.

3
Date of experience: Dec 29, 2022
Shane Patterson
Great experience with user-friendly service

Since the previous service discontinued, I found this platform to be much more user-friendly and superior in customer service. Every time I needed assistance, a representative was quick to respond and even followed up to ensure everything was satisfactory. Highly recommended!

5
Date of experience: Jul 28, 2022
Full-time user since the previous service ended

I've been using this service full-time since the old platform went down. While I’m not a fan of the Order vs. Job layout, the customer service is exceptional. They always respond quickly in chat and will call if needed.

5
Date of experience: Jul 22, 2022
Freddy Clark
Outstanding experience after switching

After switching from the previous service, we had an excellent experience following the initial setup and training. The support is prompt, and the system has all the features we need. I would recommend this service to any broker.

5
Date of experience: May 23, 2022
Eddie Turner
Impressive customer service

I can't say enough about the customer service provided! Since signing up, they have been incredibly helpful and informative. This platform has saved me time and helped streamline my work as a Transportation Broker. The Live Chat feature is fantastic, with support readily available to assist.

5
Date of experience: Oct 15, 2021

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Business Details

  • Auto Transport Carrier and Broker Automation Software. Find Car Hauler Loads. Dispatch Loads to EBOL App, Manage Trips, Invoices, Expenses, Leads and Quotes

  • language https://www.carshipio.com

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