optinmonster.com

4.2
4.2 Based on 120 reviews

Powerful lead generation software that converts abandoning visitors into subscribers with our dynamic marketing tools and Exit Intent® technology....

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Average Rating

4.2

/
5

120 Reviews

5 Star
71%
4 Star
8%
3 Star
2%
2 Star
3%
1 Star
16%

All Reviews

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Review Time

Lenna Walkup
My company recently implemented OptinMonster for a client, primarily to use their content-locking fe

My company recently implemented OptinMonster for a client, primarily to use their content-locking feature and lock certain articles and pages. When I ran into an issue on the page we were trying to gate, Anton was able to provide a solution that resolved the issue! I was very happy with my support experience!

5
Date of experience: Jan 29, 2026
Sandra Sims
I have been a customer of OptinMonster for several years and found the tools to be easy to use and e

I have been a customer of OptinMonster for several years and found the tools to be easy to use and effective at growing an email list. When I needed to take a break from our yearly contract, they paused my account, no questions asked. When I contacted them a few months later, the customer service rep was so helpful and friendly. They immediately reinstated my account and all of the campaigns were there waiting for me, right where I left off. It was so fast and easy. Thank you!

5
Date of experience: Jan 28, 2026
Arda
Unpleasant experience with the free plan setup

I began the setup process for the free plan, but they requested my credit card information and permission to charge it. I prefer to assess the free tier limits first before deciding on upgrading to a paid tier and sharing my payment details.

1
Date of experience: Jan 13, 2026
Carl Smith
Free tier seems misleading

I started setting up their free plan, but they requested my credit card information along with permission to charge it. I prefer to decide on a paid plan only after reaching the limits of the free tier, not before.

1
Date of experience: Jan 13, 2026
Melody
Outstanding customer support from the representative

We utilized the service for a year. It was a great product, but we no longer needed it after that time. I forgot about the annual subscription until a month after it was charged, but the representative quickly assisted with a refund. Excellent customer service and very accommodating. Highly recommended.

5
Date of experience: Jan 05, 2026
Doreen Cooper
Quick resolution to my error!

I encountered an issue (of my own doing) that would have cost our company monthly. When I realized my mistake, I tried getting help from the AI chatbot, but it didn’t work. I then opened a support ticket, and the representative responded promptly, resolved the issue, and asked if I needed further assistance. Nothing more was needed; she was fantastic! Thank you to the representative and the service for the great product and SUPPORT.

5
Date of experience: Dec 11, 2025
MB82
The plugin is fantastic...

The plugin is fantastic (even the free version), and their post-sales support is exceptional. I truly recommend it!

5
Date of experience: Nov 21, 2025
Wonderful experience! The representative created a free campaign...

The representative assisted me in creating a campaign for my new business website. He was incredibly quick, knowledgeable, and grasped my vision with minimal details. I couldn't be more impressed and pleased with the result. Thank you to the service and the representative!

5
Date of experience: Nov 12, 2025
Mable Howard
They exceed expectations

The service went above and beyond while building our first campaign. The representative even included a video explaining what he accomplished and what I needed to do for the campaign to launch. It was a breeze!

5
Date of experience: Nov 12, 2025
Dominic S.
Exceptional customer service

5
Date of experience: Oct 15, 2025

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