Review Time
It has been nearly a week since I reached out to the support team to request the deletion of my account. I haven't received any response, and today, after I received payment for my monthly diabetes medication, they charged me. Now I'm at a loss as they seem unresponsive to my emails, and I need a refund since I no longer use the service. Please assist me.
I signed up for a 7-day trial at $5.99, but I was shocked to see that despite canceling before the trial ended, I was still billed $19.99 just a week later. This has been a frustrating experience, and the support team has been far from helpful.
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