oryzom.de

Perfect device

According to the Internet it was the best Vakuum Cleaner so we orderd it.Thanks for this product

Date of experience: Dec 30, 2025

We have received a completely different…

We have received a completely different product than ordered, even with another brand name - and obviously of minor quality. And it seems that returns are at customer´s own cost! Watch out with this company.

Date of experience: Dec 30, 2025

Simple et clair

Date of experience: Dec 16, 2025

One week home delivery in mailbox

One week delivery at home in my mail box.Purchase procedure simpleI did not open the product since it is for a gift

Date of experience: Dec 08, 2025

As my English has no Oxfordlevel

As my English has no Oxfordlevel, I was very satisfied with the excecution of my order. Especially, as I was informed, that there were problems with the delivery according to special problems.

Date of experience: Dec 06, 2025

Good service and quality

Shopping and ordering was easy.Delivery was quick, and even that i was not at home, the deliverer made effort to place the parcel at a safe place.I'm happy with the quallity of the product.

Date of experience: Nov 28, 2025

Fantastic Delivery product

Fantastic Delivery. Very good package

Date of experience: Nov 27, 2025

Oryzom air purifier V1 pro

Careful, Service do Not react After a while. They delay things and even game the PayPal system, so you can’t even get your money back anymore.This was about a defective device, an air purifier. It was defective from the very beginning. In Germany, warranty is mandatory!!! No response anymore. €150 gone and a defective device sitting at home. Terrible. Cut off the paws of such people, companies that produce junk at the expense of our environment. How did this device get such good reviews online?

Date of experience: Nov 10, 2025

This company scams US residents

This company scams US residents. I purchased a cordless vacuum, it did not work (power too low/ insufficient) for my high-pile carpet do I returned it in November 3025. As of Frbruary 6, 2026 Bryson has told via numerous text messages: (1) it could not track/identify my return so I have to forward my shipping tracking number even though I had already done that and included a copy of my purchase receipt & order number in the box and the tracking number was send by the shining company to Oryzom, (2) over 8 times messaged me it is working on my refund, (3) over 3 times told me the refund has been processed and paid back to my credit card but would take 5-15 days to appear on my card issuer’s statement —,which is a clear lie, and 2 days ago messaged me that due to an office malfunction the refund did not process — another obvious lie. Now Oryzom has not advised it will process again my refund. All these lies are after Oryzom acknowledged it had received my returned vacuum which was in good, clean shape, as directed by them.Do not buy an Oryzom vacuum. The company will keep your money for several months before sending you a refund and will only do so if you continuously message them to send your refund.Today 1-6-2026, 1 day short of 2 months after I returned the Oryzom vacuum I received my full refund .Mastercard has posted it to my account.i received notice of the refund about 1-2 hours after posting my critical review.

Date of experience: Nov 09, 2025

Scam. Beware! Never received my hoover and it's been…

Never received my hoover and it's been over 6 weeks. They don't respond to any messages and there's no phone number. Total scam!!!

Date of experience: Nov 08, 2025