outandbackoutdoor.com

4.2
4.2 Based on 44 reviews

Out&Back Outdoor is an online marketplace that makes it easy to shop, save and sell secondhand outdoor gear. With everything from backpacks to tents, to outerwear to vests, Out&Back makes it seamless to shop high-quality gear without the big price tag. Pl...

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Average Rating

4.2

/
5

44 Reviews

5 Star
80%
4 Star
0%
3 Star
0%
2 Star
2%
1 Star
18%

All Reviews

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Review Time

Canute Taylor
Skepticism Turned to Satisfaction

Initially, I had reservations about investing a significant amount in a second-hand dry suit. However, after reviewing the ratings and examining the gear, I chose to go for it. Following my purchase, I promptly received a receipt and consistent shipping updates. Upon arrival, the suit exceeded my expectations in terms of condition and packaging. I am excited about future purchases.

5
Date of experience: Dec 04, 2025
Daniel Van Cura
Great Price

Great Price! Quick Shipping and complete satisfaction. Out and Back was a truly positive experience.

5
Date of experience: Nov 03, 2025
Daniela Ascarelli
Fantastic customer service

Fantastic customer service as I was about to buy something from a spoof website. Make sure the site you are buying from is based in Colorado. They responded quickly and guided me to the REAL site. Thank you for saving me$300

5
Date of experience: Oct 20, 2025
Virgilio Zarate
Fast delivery

Fast delivery, quick response and fast problem solving. Will definitely order again and will recommend to friends!

5
Date of experience: Oct 16, 2025
hkvt
I'm always worried of first time purchases...but not to worry.

I was so happy to find the jacket I was looking for. It was listed as in excellent condition and it was immaculate. It arrived quickly and I couldn't be happier.I also shared my experience and the website with my friends.

5
Date of experience: Oct 14, 2025
Bill S
Outdoor Recreation Made Affordable

I have placed several orders with this company. The items have always been in new condition and well packaged. They help to make outdoor recreation affordable.

5
Date of experience: Sep 26, 2025
Doug
Excellent response and so helpful!

While shopping for a difficult-to-find item, the ordering system refused to ship to my location (Hawaiʻi). The Out&Back Outdoor customer service worked to figure out which variation of my address would be accepted by the platform.Pleasant and courteous communication the entire time!

5
Date of experience: Sep 11, 2025
Jennifer Vitale
Extremely pleased in every way

I am EXTREMELY impressed with not only your customer service but the condition of the jacket I ordered and received.The jacket (a NorthFace triclimate jacket) was the only one I could find online. I had previously owned and lost the same jacket a few years ago and loved it so much, I just wanted to get another one. I had no luck finding it until I stumbled upon your website during an internet search. Thankfully you had in stock the exact color and size I was looking for.The jacket arrived in better than described condition. Its condition was labeled as “pristine”. The descriptions of the labels on your website say “pristine” are unused products but without tags. The jacket that arrived is clearly unused, indeed in pristine, like-new condition and even has the tags. It’s perfect!I’d like to thank you for your kind customer service assisting me with a credit to my account for a deeper discount that I accidentally neglected to add to my order and then delivering a product that was so much better than expected!I will be recommending your company to my circle of friends and family.

5
Date of experience: Sep 01, 2025
Jody Fast
Zach and the team at Out&Back Outdoor…

Zach and the team at Out&Back Outdoor went over the top to make sure I had the right gear!They were very professional and knowledgeable with my questions.They handled all my needs in a timely manner.Please look to and trust them for all of your outdoor gear needs!

5
Date of experience: Aug 25, 2025
Matthew Slayton
Great quality, great support

I’ve had a few orders now with Out&Back Outdoor, and have had great experiences so far! Of the items I’ve ordered, all but one were in great condition as described and fit well. The one item I received that had some damage and the support team called and emailed me within the hour, and promptly processed the refund. The business model and great customer service can’t be beat.

5
Date of experience: Aug 11, 2025

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Business Details

  • Out&Back Outdoor is an online marketplace that makes it easy to shop, save and sell secondhand outdoor gear. With everything from backpacks to tents, to outerwear to vests, Out&Back makes it seamless to shop high-quality gear without the big price tag. Plus, with instant cash offers, selling your gear is simple, fast and rewarding.

  • email info@outandbackoutdoor.com
  • call 7207417326
  • language https://outandbackoutdoor.com

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