ovannis.com

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Deorwine Morris
Untrustworthy site! Claims to be in Australia but isn't!

Untrustworthy site! They claim to be based in Australia, but that's not true! I received a top I ordered, but it was too small. Trying to get a refund has been a nightmare. Initially, they offered me a 5% refund, then 10%, and finally 25%, but I insisted on a full refund. They provided an address in Melbourne for returns, which I used, but no one was there to accept it, so it ended up at a local post office. I informed them it was ready for collection, and they promised to pick it up, but no one showed up. Now it's on its way back to me! I'm fed up with their runaround and plan to report them to the relevant authorities. I wish I had checked the reviews before making my purchase!

1
Date of experience: Jan 19, 2026
Joan
Complete disappointment and a scam

This is a complete disappointment; I went through months of frustration with a seller. I purchased two beautiful dresses and a leather bag, but the dresses were unwearable, and the bag turned out to be an orange plastic tote instead of leather. After numerous emails, they offered me a 20% refund while asking me to keep the items. I spent $250 and can't use or want the items. This week, I thought I had thoroughly checked out another service, even using mapping tools, only to find it had the same poor delivery tracking, and the email response was identical to the previous seller, word for word. It's a total scam...

1
Date of experience: Dec 09, 2025

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