Review Time
This is a first-class honest operation; they could have easily sold me a transmission the way my excursion was acting. I had just arrived in Winston-Salem, and the next morning I went to a Walmart about eight miles away, and that's when the transmission started acting up. I dropped it off at Cottman Transmissions on University Boulevard, and since it was late on Thursday, they wouldn't look at it until Monday. I said no problem. They called me on Tuesday and said they needed electrical diagnostic time to find out what the issue was, and again I said no problem; I would be down again on Thursday. Well, they found a faulty range finder sensor in the transmission, but that partially fixed the problem. However, when they drove it, it acted up again, and they would need more diagnostic time. Again, I said no problem. The tech traced it back, believing there was a chafed wire issue. Well, it wasn't, and it turned out to be the fan clutch that caused the grounding issue. That clutch fan wasn't the only thing it was affecting the grounding problem; my radio hasn't worked for three years now. When you turn the volume, it would go way up automatically and change channels on its own like it was possessed! Well, it's fixed! I drove five and a half hours home with it on without an issue! I cannot say enough about how honest the business is! I highly recommend the Service Advisor, Philena Miller; she was very knowledgeable and straightforward with me. The technician, Stanfield, knows how to fix and repair a vehicle and isn't just a parts replacer, as we see now a days; it's quite obvious he really knows his mechanical/technical business. So from what I about this business is a business manager Jason Lucero runs a first-class operation, he treats the customer with respect, and manages the business with the customer in mind. I want to thank you for being an honest automotive service business. If I had to rate this business from 1 to 10, you would be a 20!!!!!!!! You are an anomaly in the industry! Thank you again! Rodney Oke
7 or 8 times my car has been at this same shop.it cost me everytime.and problem is always in the transmission that we have paid for over and over again .my car has been broken into.same shop.we had to replace new window, out of our pocket.now the car is back at your shop.once again ,cost me $1375.00😵
I was a returning customer but did not have a good experience this time. I feel like because I did not have transmission issues then there was no point on working on my car; however; you are Cottman Transmissions AND TOTAL AUTO CARE. Please try to live up to it
Paid them $ 2500 witch is the same price of an overhaul that they didnt do and the transmission lasted only a yr. Told me there warenty is only 30 days what kind of crap is that. Shows me they just pieced and patched my transmission to last long enough for the warrenty to expire. Never again will i use them. They told me my fluid was an half a quart low,and I had metal shavings and my fluid was brunt. I informed him they they had worked on it how is that so. In just over a year the same problem I have before is back. But now u want me to pay you $700 just to talk it back out and see what's wrong with it. I must look like a real stupid if he thought I was gona pay him all over again for what they didnt fix in the first place. This company is horrible and I would not suggest anyone to use them wouldn't even attempt to say they would open the transmission up and try to find why it's doing the same thing that it was doing when I brought it to them the first time all they want is money and to patch your transmission up just to get you out the door
Went in for six month checkup for recent clutch replacement. During evaluation, it was determined that the wrong clutch cable was used in original replacement which was performed in December of 2017. Appropriate clutch cable was obtained and installed for my vehicle-at no charge to me. The shop manager, Minor, was very keen in making this observation and very courteous. Guys in shop were also great and I appreciated the service I received from this Cottman location.
Claim your business profile now and gain access to all features and respond to customer reviews.
Hello and thank you for stopping by our site. We are a nationwide company with over centers throughout the US and Canada. We service, repair and rebuild all types of transmissions for both individuals and fleets companies.
Typically, we work with clients who have transmission problems and are frustrated with the process of getting their car repaired. Our clients have told us before we started working with them they were concern with being overcharged for work performed. They were afraid of being lied too and would be charged for work that they did not need.
Now, you probably don’t have these concerns, if you do, then you should call and find out if you qualify for a free complete transmission checkup. This includes a road test and external examination of your transmission, where we will evaluate the performance and condition of your vehicle's transmission, and determine what services, if any, are required.See more
farmerautocare.com
airportparkinginc.com
acradiocabs.com
cotswoldselectautos.co.uk
motorhouse-beds.co.uk
howardsgroup.co.uk
www.beecroftstyresltd.co.uk
pricelesscarrental.com
phantommotorcompany.co.uk
toyota.com
