Name: overnightcaskets.com
Telephone: 8003231254
Rating: 4.7

Mitchell Guest

I canceled but they kept my money

I ordered a casket and paid via Paypal for $1176.99. However, it did not ask me where it should be shipped, so I called them up to learn I'd have to pay $200 for expedited shipping. OK no problem, except they had no way for me to pay just the shipping. They ended up canceling the first order so I could reorder, but the reorder would not go through as the Paypal button on their site was now taking me to a non-working page. We tried 3 credit cards and could not get it to go through, so I said nevermind. Turns out their paperwork says they refunded me $1158.29, keeping $18 for themselves. I called back, asked for rest of the refund, and got the runaround, so I had to dispute it on PayPal. However, as of today, there is no record of a refund so far on Paypal and the money has been withdrawn from my bank account! Another call to them went unanswered and no call back. Very disappointed with the quality of service with this company.

Date of experience: Jan 13, 2025

Johnson Fisher Guest

2 years ago

Great craftsmanship

the craftsmanship on casket was beautiful

Date of experience: Dec 05, 2023

Ted Guest

2 years ago

The Casket was just beautiful

The Casket was just beautiful The person handling the order was so honest and caring. Thank you so much for your generosity and supporting us Greatly support us at difficulty time🙏🏽

Date of experience: Nov 06, 2023

Magnolia M. Guest

2 years ago

Casket was damaged no time to replace…

Casket was damaged no time to replace very stressful. It was delivered a day late as well

Date of experience: Nov 06, 2023

Edna Long Guest

2 years ago

Awesome Service I was on a time limit…

Awesome Service I was on a time limit for my purchase to arrive. I Was very skeptical about ordering online, But they definitely proved me wrong! Received my order within 3 days…

Date of experience: Nov 06, 2023

EH68 Guest

2 years ago

service was easy

service was easy, super fast and reasonably priced. great doing business with you!

Date of experience: Nov 06, 2023

Teddy Rogers Guest

2 years ago

The on-line service was great

The on-line service was great. Quick delivery. This made it easier to deal with other items for my sisters funeral. Delivery was quick. I tell everyone to go through overnight caskets it’s quick and easy and more affordable. The casket was really nice. Everyone kept complementing on the casket on how beautiful it was. Thank you again.

Date of experience: Nov 03, 2023

Glen Guest

2 years ago

Delivered on time at funeral home

Delivered on time at funeral home. Wish you could order an overnight vault because that is the other racket in the death industry. $1500+ for a basic concrete vault is robbery.

Date of experience: Oct 14, 2023

Leisha Harris Guest

2 years ago

Made the call

Made the call , placed order . Arrived on time and damage free . Saved me $9,000 . FH had same casket . Thank you overnight caskets .

Date of experience: Oct 13, 2023

Justine Guest

2 years ago

Good but you pay extra to receive it in 1business day

The Casket was good and met the description. It was cheaper than the funeral home. I found the name to be misleading. It’s not overnight, and it cost extra to arrive in 1 business day.