Review Time
I was inquiring about delayed shipping of my order. The support chat function quickly connected me with a Customer Support Specialist. Josh immediately answered all my questions, and soon after our chat contacted me via email to provide updated information, and had my products shipped. Fantastic service.
Huge scam. I wish I had done my research because I'm pretty sure the reviews on their website are all fake. Like everyone else it took forever to get to me and now that it's here it has trouble reading the other stats and they are way off. I'm athletic and it says I have 235% arm fat which is impossible (and I have toned arms). The online help is AI so I doubt I'll get any real help and will have to just eat the money. Don't do it.
In July 2025, I purchased the Pressure XS PRO, but it arrived with a standard cuff instead of the XL one, which was my oversight. I then ordered the XL cuff and it was delivered promptly. The product met my expectations in terms of performance. However, I noticed that it drained batteries quickly, needing replacements three times in a month! I reached out to customer service, and they were quick to respond, offering a replacement machine. I received the new unit within 2-3 weeks, but it unfortunately also came with a regular-sized cuff. Thankfully, the support team was incredibly helpful, especially in addressing my issue. I want to highlight the professionalism of the representatives who went above and beyond to resolve my concerns and even expedited a replacement cuff for my travel abroad due to changes in my medication. Their level of support was impressive, and I highly recommend the company for any medical needs.
The device worked as anticipated right from the start. However, I faced several challenges with rescanning due to connectivity problems, which necessitated a call to the support team. They were quick to respond and provided a helpful workaround for the immediate issue. Still, the underlying problem seems to stem from the interaction between the device and the app, which needs to be fully closed on the mobile device to avoid background running. Additionally, while the features list mentions support for multiple users, there were no clear instructions for setting this up. It turns out each user must create their own account and connect through their personal mobile device. I appreciate the scanning results and have been informed that an upcoming app update may offer multi-user functionality on a single device. For now, I'm holding off on final judgment until I've spent more time using the device and the service.
After extensive research, I decided to purchase a pressure monitor. The device is user-friendly and provides accurate readings. Initially, I struggled to sync it with the phone app, but customer support responded promptly to my email. They guided me through troubleshooting, and the issue was resolved quickly. While calling might have been faster, I appreciated having an email record for future reference. This interaction left a positive impression of the company, and the representative was professional and eager to assist.
The Scale MD Pro worked well initially. However, I encountered several connection issues that required a call to customer service. The representative was quick to respond and provided helpful workarounds. Still, the underlying connection problem between the device and app remains, as the app must be fully closed on the mobile device. Additionally, while the features list mentions support for multiple users, no setup instructions were provided. Each user must create their own account and connect via their personal device. I appreciate the scan results and hope future updates will enhance multi-user support. For now, I'm cautious about my overall experience with the device and the company.
The equipment provided inaccurate blood pressure readings. I strongly advise against purchasing from this company! My request for a refund was denied because it was two days past the 30-day return policy. The delay was due to a weekend, but that didn't seem to matter to them. The customer service was very disappointing and showed a lack of concern for consumer needs.
I used the TENS unit right out of the box, with no app needed. The online instructions were clear, and I noticed significant results after just the first 30-minute session. This device combines advanced technology and quality craftsmanship, making it an effective tool for pain relief. I highly recommend this line of professional medical equipment for home use.
My initial scale was faulty, and it took about five months to receive a replacement. Unfortunately, the new one is also inconsistent, and I can't add additional users on the app or website. In fact, I'm unable to sign into the website at all.
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Oxiline™ specializes in top-of-the-line medical diagnostic equipment that provide accuracy and peace of mind to people of all ages and lifestyles.
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