Review Time
I am writing this review to express my deep frustration regarding the company, support team and ongoing payment issues. It is unacceptable that payments are constantly delayed and that the process does not initiate unless we submit a ticket. Additionally, we have been double-charged on the employee fee even after termination.We had a meeting with a supposedly high-ranking person and a customer success manager, but instead of addressing the issues with payments, fraud, and refunds, they abruptly decided to cut ties with us. This left us with employees who expected their pay, unresolved issues, pending refunds, and poor, unprofessional replies from your their support team.We have requested a response explaining their reasoning for this decision, but they have gone radio silent. After so many emails and over a month gone by, they did nothing to resolve it. Their only reply was 'We are looking into the matter and will follow up as soon as we can.' We had to communicate with our bank for help on the chargebacks. DO NOT RECCOMEND.Feb/27/2025 We are still owed money from this company. Its been months.
I am writing this review to express my deep frustration regarding the company, support team and ongoing payment issues. It is unacceptable that payments are constantly delayed and that the process does not initiate unless we submit a ticket. Additionally, we have been double-charged on the employee fee even after termination.We had a meeting with a supposedly high-ranking person and a customer success manager, but instead of addressing the issues with payments, fraud, and refunds, they abruptly decided to cut ties with us. This left us with employees who expected their pay, unresolved issues, pending refunds, and poor, unprofessional replies from your their support team.We have requested a response explaining their reasoning for this decision, but they have gone radio silent. After so many emails and over a month gone by, they did nothing to resolve it. Their only reply was 'We are looking into the matter and will follow up as soon as we can.' We had to communicate with our bank for help on the chargebacks. DO NOT RECCOMEND.Feb/27/2025 We are still owed money from this company. Its been months.
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