Review Time
The absolute worst company I've ever worked with. We started a call center in Mexico and we had issues with late payments, legally incorrect interpretations of termination rules under probationary periods, account manager left us and no one assigned to us for help.Bring your lawyers. You'll need them.Edit: I'm coming back to report that our Oyster contracts have broken Mexican law and now we must have this fixed immediately. The worst part is Oyster has no idea what the actual law is and confidently says false things. What a nightmare!
About two weeks ago, my employer confirmed that my salary had already been sent to Oyster. Yet until now — mid-month — the payment still hasn’t arrived in my account. For several days, the only response I keep getting is “In the coming days”, with no clear explanation or timeline.This has been extremely uncomfortable and mentally draining. Before switching to Oyster, everything worked smoothly and payments were always on time. I genuinely hope Oyster improves its transparency and reliability, because this experience has been very disappointing for something as important as salary payments.
I would like to share my recent experience with Rakeem from Oyster partnership. I'm really happy with the service provided from day one when I was made aware of this new opportunity. Rakeem has been very informative and professional. Within a week all docs were submitted and I was given a start date. Keep it up Oyster. Big thanks.
I would like to share my recent experience with Rakeem from Oyster partnership. I'm really happy with the service provided from day one when I was made aware of this new opportunity. Rakeem has been very informative and professional. Within a week all docs were submitted and I was given a start date. Keep it up Oyster. Big thanks.
As an EOR they have got to be the worst there is. I was employed by them for almost a year and from the first day it became apparent they had absolutely no idea about local labour law and cared little about complying with it. An error after an error, mistakes with my contract, mistakes when my salary was being updated, violations with my vacation time... They literally had nobody on staff who understands my local law.To top all of this off I just went through a severance with them. They assigned me some dweeb who (sort of) knew how to say hello in my language and that was the extent of his competence. A week of back and forth, letters from my lawyer, me trying to explain how things here are supposed to work and nothing. Nada. It's like they're determined to take their own company out of business in my country. If you're looking to engage an EOR as a business, don't go for them. They are going to cost you more money in legal settlements than you can anticipate. If you're an employee being offered to sign with them as an EOR, run. Seriously. They are the worst.Oh and another thing. They have a bunch of "verified" 5 star reviews here, all from reviewers that have no other reviews whatsoever. These are obviously fake. The funny thing is that one of the things I had to do for the company they employed me for was to get "verified" reviews on Trustpilot to improve their score.
As an EOR they have got to be the worst there is. I was employed by them for almost a year and from the first day it became apparent they had absolutely no idea about local labour law and cared little about complying with it. An error after an error, mistakes with my contract, mistakes when my salary was being updated, violations with my vacation time... They literally had nobody on staff who understands my local law.To top all of this off I just went through a severance with them. They assigned me some dweeb who (sort of) knew how to say hello in my language and that was the extent of his competence. A week of back and forth, letters from my lawyer, me trying to explain how things here are supposed to work and nothing. Nada. It's like they're determined to take their own company out of business in my country. If you're looking to engage an EOR as a business, don't go for them. They are going to cost you more money in legal settlements than you can anticipate. If you're an employee being offered to sign with them as an EOR, run. Seriously. They are the worst.Oh and another thing. They have a bunch of "verified" 5 star reviews here, all from reviewers that have no other reviews whatsoever. These are obviously fake. The funny thing is that one of the things I had to do for the company they employed me for was to get "verified" reviews on Trustpilot to improve their score.
The conversion rate is too low compared to Deel and other payment platforms. The process is also lengthy, taking 5–7 days before funds are received. We hope to have a payment advance feature similar to Deel, which allows advances when clients delay payments. Thank you!
The conversion rate is too low compared to Deel and other payment platforms. The process is also lengthy, taking 5–7 days before funds are received. We hope to have a payment advance feature similar to Deel, which allows advances when clients delay payments. Thank you!
he health insurance benefit offered by Oyster to employees under Employer of Record (EOR) arrangements poses several significant challenges for Colombian workers. While marketed as a global insurance solution, the benefit fails to consider critical aspects of the local healthcare and economic environment, leading to more frustration than value.1. High Upfront Costs Make It InaccessibleOne major drawback is the requirement to pay medical costs in advance before being reimbursed. For employees earning modest salaries (e.g., under €900 per month), paying hundreds of euros upfront for medical care is unrealistic. This system assumes a level of financial liquidity that many workers in Colombia do not have, making the insurance practically unusable for its intended purpose.2. Poor Fit with Colombia’s Public Health SystemColombia has a public healthcare system that covers most citizens, and many companies enhance this coverage with affordable prepaid medical plans. Oyster’s international insurance model does not integrate with these local systems or offer comparable flexibility, which further alienates employees from the benefit.3. Lack of Local RelevanceThe benefit appears to be designed without a deep understanding of Colombia’s healthcare realities. What might work for employees in higher-income countries doesn't translate well in lower-income contexts. Instead of providing peace of mind, the insurance becomes a source of stress and confusion.4. Illusion of ValueOn paper, having international insurance sounds impressive. But in practice, when it requires financial resources that employees can’t easily provide, it becomes an empty promise. Employees may technically have coverage, but it's of little use when they can’t afford to access care in the first place.ConclusionOyster should reevaluate its health insurance offerings in regions like Colombia. By partnering with local providers or offering prepaid medical plans aligned with regional standards, the company could offer a benefit that employees can genuinely use and appreciate. Without such adjustments, what’s meant to be a perk becomes a burden.
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