ozgeneralstore.com.au

4.5
4.5 Based on 167 reviews

...

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Average Rating

4.5

/
5

167 Reviews

5 Star
81%
4 Star
7%
3 Star
5%
2 Star
2%
1 Star
6%

Filtered Reviews

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Review Time

Evan B.
Good customer service

Efficient and good customer service

5
Date of experience: Jul 10, 2025
EK22
amazing things

you had what i wanted

5
Date of experience: Jul 02, 2025
January Long
BEST CUSTOMER SERVICE

I had issues getting the 11kg Chow Hound Dog Feeder anywhere. I had ordered the product online at other shops to say it was on backorder (a week later) for a month or they were out of stock. Then I rang Oz General Store. I spoke to a girl named Monique. She was one of the most helpful staff I have dealt with at any business. She rang around and found one at a supplier which she secured for me so I could get it on time before my trip away. She emailed me and phoned me back when she said and she kept a personal eye out for my parcel so when it arrived at their depot, they could Express Post it rather than sending it via courier, which takes a few weeks to my property. She organised Express Post for me and rang me with a quote to help my parcel arrive on time, which it did. The product is high quality but even more important I had a company that went above and beyond for their customers. I was very impressed with the service and communication from this girl. Will definitely shop here again!

5
Date of experience: Jun 16, 2025
Eileen Patterson
EXCELLENT COMMUNICATION

I have dealt with Oz General Store a couple of times and each time I always receive fast communication, excellent service and fast turn-around.

5
Date of experience: Jun 09, 2025
Cora
very helpful with purchase

5
Date of experience: Jun 04, 2025
MrApoq35
Simple to use

It was easy and simple to use & complete & the delivery timing was prompt.

5
Date of experience: Jun 03, 2025
Easy to use website

Easy to use website. Great range. Shipped straight out though Australia post in a reasonable time frame. I flagged an issue which turned out to be my error and was contacted by the team within the hour can't ask for better service than that. Thanks to the team at Oz General Store for a great online shopping experience.

5
Date of experience: May 29, 2025
TVCraftPL
easy pick up

4
Date of experience: May 29, 2025
Sid Scott
Easy purchase

Easy purchase. Friendly staff

5
Date of experience: May 26, 2025
Sophie Fisher
Fast delivery

I would recommend you to other people. Fast Delivery great communication. Great product.🌟🌟🌟🌟🌟

5
Date of experience: May 20, 2025

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