Review Time
I just left this review on the Oz Study Desks website and I decided to also post it on Trustpilot, as when I checked this page before my purchase, there were only 6 reviews. This review is for the product "Andri Solid Wood Study Desk with Mini Shelf and Drawers/Rubberwood/Home Office Desk/Walnut" "SKU: DM6339-120CM".If I went back in time to when I was choosing a desk I would still pick this one. It was difficult for me to find a desk in a design I was happy with, and a price that was reasonable for me at this point in time. I love the colour of the wood, the look and functionality of the lower shelf and the top backboard and dividers, and the tapered legs. That being said, the desk is fairly wobbly and creaky, (shown in video). However, this is mostly when force is applied to the sides of the desk. I haven't noticed much movement while working at the desk.There is also a deep scratch/dent on top of the backboard (shown in video). I also would have preferred if the drawers had tracks with stoppers. Having no stoppers on the tracks is more of an inconvenience than it might have been if the drawers weren't as shallow in depth as they are. I hadn't realised the drawers were shallow until I was about to move my stationery into one of them and when I pulled it out too far, it fell on the floor. The drawer landed on my plush carpet but the force still caused one corner to come apart a bit. The two skinny nails holding it together were able to be pushed back into place, and it seems secure enough to stay together now unless I drop it again (apologies for not having a clear photo of the damage). The drawers are also quite short in height, so it was a small challenge to adjust what I keep in there and how I organise it so the drawers can still fully close. However, I am happy with how they are organised now and I enjoy how the height limit keeps it from getting as disorganised, as I can't dump many miscellaneous things in them. There have also been a few splinters of raw wood on the drawers getting caught, lifted and peeling off. Luckily I haven't been injured by them but I wouldn't be surprised if that happens in the future.I went into the purchase aware of quality risks so, for me, the affordability has been worth the challenges and they haven't bothered me much at all.I also want to mention that I called their number before the purchase to ask what pre-order entails, and the person was very helpful and comfortable to talk to, giving me an estimate on when I would receive the specific item. The order took 4 days longer to be ready to ship than the estimate, which was no issue to me at all.I'm very pleased with my purchase and it brings me joy to look at, organise, decorate and use. I plan to use it as long as it lives and hopefully I can afford an investment piece in the future, I'm very grateful to have this beautiful desk. Thank you to the Oz Study Desks team.
Purchased a desk, within a week it arrived. Easy assembly with great instructions. really happy with our desk we purchased for my children. It’s fantastic quality and represents exactly to the displayed picture on the website. I’m looking at purchasing my second item from here soon! Highly recommend
Went to the Archerfield warehouse and even set a designated appointment time. I showed up and I had to wait 20 minutes. Walked in, shouted at the top of my lungs in the warehouse so my voice could reach the other end of it, no one responded. So I call up customer service to see what was going on, someone finally comes out. The guy can't speak a single spick of English whatsoever or understand what I'm saying. Low and behold, they ended up handing me the wrong product, instead a very similar one but even that had missing items from it. Despicable. I heard that Australia is pretty lax when it comes to illegal activity store fronts but it's just too blatantly obvious this is harbouring one of many for the rich mansion owners in Sunnybank.
Ordered two man desk online on 7th January 2025. Checked trust pilot before ordering and trust score was okay so purchased via PayPal.On 10th January I realised I hadnot heard anything. Checked trust pilot and turns out a few reviews had pulled trustpilot to low. Slight panic as I saw scam reviews! I contacted mobile number on website who put me onto Brisbane warehouse. I was able to pick up desk from showroom and was also refunded my delivery charge. The gentleman in Brisbane was very helpful.Honestly, if you have ordered through Oz Study Desks it is NOT a scam. They have showrooms (we can verify that as fact for Brisbane).My husband put the desk together easily - the drawers were already built so it was quick. Looks great and seems sturdy. I love the end of desk nook for bags and the shelf for books underneath desk. Love it so far. In terms of follow-up care I am editing this to say I have received a text this morning enquiring if I had any questions about assembly - which we didn't but appreciate the follow up. Highly recommend.
The colour of the product does not meet our expectations, despite the customer service explanation that this is due to the "Natural Colour" of the solid (rubber) wood. Please be advised that returns or refunds are not permitted once the product has been opened. For unopened products, a restocking fee of 20% of the product price will apply, and you will be required to return the item to the warehouse where it was originally collected. Should you wish to purchase any products from this website in the future, we wish you the best of luck.
I ordered a 2-person study desk in walnut. It didn't arrive on the expected date, but Susan's customer service was excellent. It arrived the next day. It was easy to assemble with the help of my dad. It's a gorgeous piece and sturdy. Excellent and affordable. Thanks! I recommend oz study desks.
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