Review Time
Cristina managed a very complex shipping from Germany to the UK. She managed all the neccessary licences, collection and liaison efficiently and kept us informed throughout. Great value. Highly recommended.
I received outstanding assistance from the service team. They were accommodating as I added items to my quote, guiding me on packing needs. They addressed my inquiries about paperwork for my inherited items, ensuring no customs issues arose in France. This was a challenging time for me, and I truly appreciate the smooth handling of my shipment, which arrived in perfect condition.
I needed to transport a keyboard, stand, and amplifier from the UK to Italy, all requiring pick-up and packing by the service. The pick-up notification was timely, and everything was securely packed. However, only 2 of the 3 items were delivered in Italy, with the keyboard missing. The delivery company incorrectly indicated all items were delivered, leading to a frustrating process of verification. Throughout this, the representative was kind and supportive, easing my anxiety. Fortunately, the keyboard was eventually delivered a week later. While I appreciate the service, the delivery company left much to be desired.
I received excellent support from the service team. They were patient as I added items to my quote, advising on what needed professional packing and what I could handle myself. They also answered my questions about the paperwork for my inherited items, ensuring a smooth process with French customs. This was a difficult period for me, and I'm grateful for the stress-free handling of my shipment, which arrived safely.
The service was fantastic. The representative at the branch handled everything superbly, with quick responses, prompt collection, and professional communication. The packing was excellent, especially for a challenging item like a fine china dinner service. It arrived earlier than expected, with no damage. Highly recommend!
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PACK & SEND are the UK's leading packing and shipping specialists and our growing network of centres provide an end-to-end packing and shipping service for businesses and individuals that is second to none.
We can safely ship just about anything to anywhere, so if you have an urgent or important delivery that you can't take any chances with - then contact us now!
Find your nearest service centre here: https://www.packsend.co.uk/find-a-service-centre/ or call 0345 873 999 0.See more
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