packsend.co.uk

4.8
4.8 Based on 81 reviews

PACK & SEND are the UK's leading packing and shipping specialists and our growing network of centres provide an end-to-end packing and shipping service for businesses and individuals that is second to none. We can safely ship just about anything to anywh...

Unclaimed Profile
Business profile not claimed
This business hasn’t yet claimed their profile on our platform and may be unaware it's listed. As a result, their rating might not fully reflect their customer service or responsiveness.

Average Rating

4.8

/
5

81 Reviews

5 Star
94%
4 Star
0%
3 Star
1%
2 Star
0%
1 Star
5%

All Reviews

Filter Reviews

Review Time

Neds Top
Cristina managed a very complex shipping from Germany to the UK. She managed all the neccessary lice

Cristina managed a very complex shipping from Germany to the UK. She managed all the neccessary licences, collection and liaison efficiently and kept us informed throughout. Great value. Highly recommended.

5
Date of experience: Feb 26, 2026
Fernwood2002
Exceptional Support from the Team

I received outstanding assistance from the service team. They were accommodating as I added items to my quote, guiding me on packing needs. They addressed my inquiries about paperwork for my inherited items, ensuring no customs issues arose in France. This was a challenging time for me, and I truly appreciate the smooth handling of my shipment, which arrived in perfect condition.

5
Date of experience: Dec 24, 2025
Lottie Hughes
Reliable and Quick Service

The service was dependable, fast, and maintained good communication.

5
Date of experience: Dec 24, 2025
Rufus Smith
Mixed Experience with Shipment

I needed to transport a keyboard, stand, and amplifier from the UK to Italy, all requiring pick-up and packing by the service. The pick-up notification was timely, and everything was securely packed. However, only 2 of the 3 items were delivered in Italy, with the keyboard missing. The delivery company incorrectly indicated all items were delivered, leading to a frustrating process of verification. Throughout this, the representative was kind and supportive, easing my anxiety. Fortunately, the keyboard was eventually delivered a week later. While I appreciate the service, the delivery company left much to be desired.

3
Date of experience: Dec 23, 2025
Jedediah Foster
Efficient and Professional Experience

I received excellent support from the service team. They were patient as I added items to my quote, advising on what needed professional packing and what I could handle myself. They also answered my questions about the paperwork for my inherited items, ensuring a smooth process with French customs. This was a difficult period for me, and I'm grateful for the stress-free handling of my shipment, which arrived safely.

5
Date of experience: Dec 22, 2025
Will S.
Pleasant and Easy Experience

Working with them was easy and enjoyable. No issues encountered.

5
Date of experience: Dec 19, 2025
George Long
Great Service Experience

The service was commendable. The pricing was fair, and they provided a solution that others could not.

5
Date of experience: Dec 18, 2025
Top-notch Experience

This was the best experience! Communication was prompt, delivery was quick, and the packaging was great. Highly recommend.

5
Date of experience: Dec 18, 2025
FW63
Excellent Service Provided

The service was fantastic. The representative at the branch handled everything superbly, with quick responses, prompt collection, and professional communication. The packing was excellent, especially for a challenging item like a fine china dinner service. It arrived earlier than expected, with no damage. Highly recommend!

5
Date of experience: Dec 18, 2025
Bernie
Reliable Service Received

The service was good. The staff were very helpful, and everything arrived extremely well packed and in excellent condition.

5
Date of experience: Dec 18, 2025

Is this your business?

Claim your business profile now and gain access to all features and respond to customer reviews.

Business Details

  • PACK & SEND are the UK's leading packing and shipping specialists and our growing network of centres provide an end-to-end packing and shipping service for businesses and individuals that is second to none.

    We can safely ship just about anything to anywhere, so if you have an urgent or important delivery that you can't take any chances with - then contact us now!

    Find your nearest service centre here: https://www.packsend.co.uk/find-a-service-centre/ or call 0345 873 999 0.See more

  • email marketing@packsend.co.uk
  • call 01189584628
  • language https://www.packsend.co.uk

We use cookies to personalize your experience. By continuing to visit this website you agree to our use of cookies

More