packsend.com.au

3.8
3.8 Based on 40 reviews

PACK & SEND is Australia’s most trusted logistics partner, delivering tailored solutions for individuals, businesses, and government. With expertise in parcel courier services, freight solutions, and eCommerce fulfillment, we make complex sending simple. ...

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Average Rating

3.8

/
5

40 Reviews

5 Star
61%
4 Star
10%
3 Star
2%
2 Star
2%
1 Star
24%

Filtered Reviews

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Review Time

Cardew Fisher
Always been pretty consistent

Always been pretty consistent, pickups are generally quick and also delivery times are decent across states.

5
Date of experience: Mar 28, 2025
Dylan Rogers
Website did not provide documentation

Website did not provide documentation, no emails sent to confirm booking or provide shipping information. Did not pick up when scheduled, nor when rescheduled. Advised to drop off at service centre - they couldn’t help with paperwork and could not provide tracking information.

1
Date of experience: Mar 28, 2025
Graham
Cost effective and smooth process.

Cost effective and smooth process.

5
Date of experience: Mar 25, 2025
Cheryl
Shipping 2 boxes from Australia to New Zealand

The quote came back quickly and was very reasonable. I took my boxes to the Campbelltown office and the lady that helped me was amazing and my parcel was delivered from Australia to New Zealand in less than a week. Overall the experience was fantastic and I would highly recommend them and would definitely use them again.

5
Date of experience: Mar 25, 2025
Damian
Late pick up but on time delivery

5
Date of experience: Mar 24, 2025
Gulliver Butler
Ridiculously fast shipping from…

Ridiculously fast shipping from Australia to New Zealand! Took a few days to arrive and this was a large 29kg items. Very impressive

5
Date of experience: Mar 24, 2025
Matthias Clark
Top value

Awesome value money, very rich online self service web site and timely delivery

4
Date of experience: Mar 20, 2025
Excellent service

5
Date of experience: Mar 17, 2025
Great price and service

Great price, tracking, delivery very polite. Great service.

4
Date of experience: Mar 17, 2025
Ælfweard Wilson
Took over a month to get my package

Took over a month to get my package, support was useless always saying well send you an email with details and never actually doing it. Definitely never using pack and send ever again.

1
Date of experience: Mar 04, 2025

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Business Details

  • PACK & SEND is Australia’s most trusted logistics partner, delivering tailored solutions for individuals, businesses, and government. With expertise in parcel courier services, freight solutions, and eCommerce fulfillment, we make complex sending simple. Every consignment is handled with precision — from custom packaging and secure management of fragile items to express delivery and international freight coordination.

    Since 1993, PACK & SEND has redefined how parcels and freight move across Australia and the globe. Our comprehensive network and proven processes offer seamless, end-to-end logistics support. We work closely with every client to ensure smart, reliable outcomes that save time and reduce complexity.

    Our team of logistics specialists takes the guesswork out of sending. Whether it’s a single parcel or a large-scale project, we craft customised solutions that prioritise security, speed, and service. From pick-up to packaging, from dispatch to delivery — we handle everything in between with confidence.

    Pack with precision. Send with confidence. Handle everything in between. That’s logistics, done the right way.PACK & SEND is Australia’s most trusted logistics partner, delivering tailored solutions for individuals, businesses, and government. With expertise across parcel courier services, freight solutions, and eCommerce fulfillment, we make complex sending simple and seamless. From custom packaging and careful handling of fragile, oversized, and sensitive items to express delivery and international freight coordination, every consignment is managed with precision.

    Since 1993, PACK & SEND has redefined logistics. Our mission is to remove complexity from the sending process, offering peace of mind through reliable, end-to-end solutions. Our nationwide and global network ensures that parcels and freight move effortlessly across towns, cities, and continents — supported by proven processes and the latest technology. Every step is designed to save time, reduce risk, and deliver outstanding outcomes.

    For businesses, we offer scalable logistics solutions that align with commercial objectives — from warehousing and pick-and-pack services to customised fulfillment and streamlined distribution. eCommerce sellers trust us to manage their fulfillment efficiently, ensuring fast and reliable delivery experiences for their customers. Government and enterprise clients rely on our commitment to compliance, security, and accountability at every stage.

    Our team of logistics specialists work closely with every client, crafting personalised strategies that meet specific needs. Whether sending a single parcel, coordinating sensitive freight, or designing a bespoke logistics framework, we handle everything with expertise and care.

    Pack with precision. Send with confidence. Handle everything in between. That’s logistics, done the right way — only at PACK & SEND.See more

  • email customerservice@packsend.com.au
  • call 1300668000
  • language https://www.packsend.com.au/

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