Review Time
I’ve used these guys for years and never had an issue, recently theyve changed their packaging for the worse, I now need to use tuppawear to store them in the fridge and the dishes are so shallow it’s almost impossible not to spill blood everywhere. The old packaging was much better. I used to be able to get 15 in one freezer draw, now there’s room for only 10. And they no longer offer the hampers with free delivery, despite the price of the product increasing the product itself hasn’t changed. They also used to be super helpful with advice, but seem to be generic corporate responses these days - Time to look elsewhere I think
I’ve used these guys for years and never had an issue, recently theyve changed their packaging for the worse, I now need to use tuppawear to store them in the fridge and the dishes are so shallow it’s almost impossible not to spill blood everywhere. The old packaging was much better. I used to be able to get 15 in one freezer draw, now there’s room for only 10. And they no longer offer the hampers with free delivery, despite the price of the product increasing the product itself hasn’t changed. They also used to be super helpful with advice, but seem to be generic corporate responses these days - Time to look elsewhere I think
My dogs have been eating Paleo ridge for nearly 5 years now and I wouldn’t buy from anywhere else. The quality is amazing and the customer service is exceptional. My emails are always responded to swiftly, I had trouble once with a delivery and they immediately sent out a replacement the next day. My dogs thrive on the food and have never had an upset tummy! Very happy customer thank you!
Have been using paleo ridge for several yearsOne bad experience over a year ago when my dog had diarrhoea after eating a meal from essential range,Ordered a bundle,my dog had severe diarrhoea after eating from the essential range,also subsequently after eating from the class range .Have loads left which I will now bin.
One of the best companies with excellent customer service, care about the environment with the disposable recyclable packaging, excellent delivery even when DPD screws up and of course best raw food That my Frenchie loves. Highly recommend
Using Paleo for more than 10 years. And it is SUPER. Yes, it smells sometimes because there can be tripe in it so..? Never had any issue and my 2 dogs love the meat. The only one problem I have is that they stopped delivery to Ireland 😭 my freezer is full now but that's it, no more so my dogs will be very sad..Paleo please come back!!!
I've been using Paleo Ridge for many years and have never experienced any issues with food or delivery, so very surprised about some of the negative feed back! My 3 dogs all various breeds love it, never had any large pieces of bone in it either! Very, very happy with Paleo Ridge.
My puppy was weaned onto paleo ridge and was on it until 8 months old. She kept suffering with gut issues, I did an elimination diet etc assuming it was an intolerance but no change. She then fell extremely ill, with hemmorhagic diarrhea. It was awful she was screaming in pain and so unwell for 2 weeks. She was hospitalized and fecal tests revealed she had salmonella. I was convinced she had IBD whilst on this food, but since switching following the salmonella poisoning she’s had no issues with her digestion. Although I can’t prove that it was the food that gave her salmonella, I know it was. I feel that this meat is unsafe and almost killed my puppy. Please stay away from this brand.
My dog had Paleo Ridge ONCE and she is falling really ill.Vomiting, diarrhea and slowly getting letargic, spending lots of bucks at the Vet and she's not been eating for few days now. How am I 100% sure?She literally had nothing else the same day or the days after. I made sure nothing else was eaten either indoor or oudoor. No, "it's not a coincidence" and she had nothing else, like nothing at all.Vet confirmed that it's definitely the one, as she had many reports about the same or similar companies. They make food that are basically discarded animal parts that are also badly transported. On the label ITSELF it says "wash your hands after touching the raw foos", like really? Could contain a high bacteria count or salmonella, And its safe to consume though? To which logic? If my dog does not get better they will get sued and the dog food (which part I kept frozen) will be sent to testing.Update: Dog survived but now has chronical digesting issues. Phenomenal.
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