paloma.health

4.9
4.9 Based on 41 reviews

Paloma Health was founded out of empathy for families navigating the challenges of accessing NHS assessments and support for autism, ADHD, dementia, and allergies. Our founders saw the patient anxiety and health impacts caused by lengthy and growing NHS w...

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Average Rating

4.9

/
5

41 Reviews

5 Star
95%
4 Star
2%
3 Star
0%
2 Star
0%
1 Star
2%

All Reviews

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Tara-jane Hitt
From start to finish we were informed about everything. Wait times, forms received etc. I chose Palo

From start to finish we were informed about everything. Wait times, forms received etc. I chose Paloma Health as shorter waiting times and had option of face to face or virtual and I wanted a face to face. The 2 members of staff that saw through our virtual appointment and face to face appointment (Christopher S and Katy J) were absolutely fantastic. Would highly recommend Paloma Health to anyone wanting a fast but in depth assessment with people that makes the experience less stressful and make you feel listened too.

5
Date of experience: Feb 13, 2026
Lele B
After being ignored by the school and…

After being ignored by the school and then waiting over 2 years for an assessment with the local team we asked for a referral to Paloma, as they also specialise in female masking. Best decision ever. Assessment was completed within 6 months, we had guidance and clear timeframes all the way through. First time we felt taken seriously. Brilliant.

5
Date of experience: Jan 27, 2026
Ellie Reid
I chose Paloma Health for my 7 year old son after selecting them from the right to choose pathway. N

I chose Paloma Health for my 7 year old son after selecting them from the right to choose pathway. Neither myself or my sons school knew what to do or expect (nor did my own GP). I am so glad I made this decision. It was 3 months from my referral to a successful diagnosis of ASD. After years of waiting, wondering & stress we now have answers & can positively move forwards to give our son (and ourselves as parents) the support we needed. Katy & Emma were fantastic, so caring, empathetic & understanding. And I cant thank the team enough for how well they have listened and just got it. Thank you so so much. Highly recommend Paloma Health for a remote assessment via the RTC pathway.

5
Date of experience: Jan 26, 2026
Siobhan
Fantastic service

Fantastic service. Fully informed throughout with excellent pre and post assessment resources and excellent well informed, compassionate professionals. Can't fault them and have already recommended them to other parents looking for support. Just waiting for ADHD child referrals to be accepted then I will happily use again.

5
Date of experience: Jan 23, 2026
MrsRachelParkes
Positive

Positive, supportive, compassionate, helpful, caring and everything you would want and need when you find yourself in uncertain territory

5
Date of experience: Jan 22, 2026
Customer
Five starts isn’t enough. I’d give you ten

Wow. Where do I start?I’m so grateful for Paloma Health.From start to finish the experience was made so much easier during a stressful and upsetting time for myself and my teenage son who was struggling.The staff were so understanding and professional at the same time.From sourcing Paloma as our assessor to diagnosis took just 6 months.We chose the remote pathway as it suited our needs.I cannot praise them enough.The detailed report we received following diagnoses was outstanding.We had a follow up appointment to talk about the outcome and I felt a little sad to say goodbye to them.They’ve helped myself and my son through the beginning our autism journey and will be forever grateful for their patience, professionalism and kindness.Five stars isn’t enough. I’d give you ten. ⭐️

5
Date of experience: Jan 22, 2026
Helen Smith
Incredibly quick service led by…

Incredibly quick service led by professionals. Couldn’t be happier with their services for my son. His report was also extremely in depth and easy to understand. I highly recommend them.

5
Date of experience: Jan 20, 2026
Ewa GRABIEC
Best clinic ever

Best clinic ever! Polite doctors, understanding, helpful. Good communication as well! Process very quick, less than 4 months. I am very satisfied and I recommend them to anyone who needs help!

5
Date of experience: Jan 14, 2026
rebecca W
Amazing

I chose Paloma for my son as the wait times were shorter and they offered remote appointments. The process was really straightforward and the staff were amazing with both me and my son. The whole process from referral to getting his report took roughly 5 months. I would highly recommend paloma.

5
Date of experience: Jan 13, 2026
Rebecca Hamer
Fantastic experience fast and quick…

Fantastic experience fast and quick better than our local service we’ve been waiting 3 years! We had the diagnosis we needed thank you

5
Date of experience: Jan 12, 2026

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Business Details

  • Paloma Health was founded out of empathy for families navigating the challenges of accessing NHS assessments and support for autism, ADHD, dementia, and allergies. Our founders saw the patient anxiety and health impacts caused by lengthy and growing NHS wait times (for example, 2-10 years for a children and young people’s autism assessment).

  • email support@paloma.health
  • language https://paloma.health

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